Account Manager (100% Remote • No Cold Calls)

Keyapp is a Ukrainian product IT company that provides an online platform to increase organic traffic for Android and IOS applications worldwide. We are looking for a person to join our team who can negotiate effectively, is independent, and responsible;-)

What we offer:

• Salary in a stable currency: 700-800 € rate (depending on candidate experience) + bonus up to 500 €.
• Transparent and understandable bonus system.
• Annual bonus based on performance.
• Paid leave: 24 days, 100% paid sick leave.
• Flexible 8-hour schedule, Sat-Sun off.
• Team: reasonable and professional manager, colleagues are always ready to help, and with a sense of humor.
• Opportunity for personal growth and realization of your potential.
• No cold calls!

To succeed in this role, you should have:

• Upper-Intermediate (B2) or higher level of English; additional foreign languages will be an advantage, as we work with clients worldwide.
• Higher education in Marketing, Philology, Business, or a related field.
• 1+ year of experience in client communication, account management, customer support, or customer success.
• Strong communication and problem-solving skills with a client-oriented approach.
• Confident PC user with experience using Google Workspace and online communication tools.

Responsibilities:

• Consult clients on platform functionality and services via chat and email.
• Conduct online meetings and consultations with clients through Google Meet, Telegram, and other communication channels.
• Assist clients in selecting effective promotion strategies for their apps/products on the platform.
• Monitor client activity, campaign performance, and overall platform results.
• Maintain client communication records and prepare reports on account progress.

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