HR Business Partner – Retail ( Hamleys India)

Key Responsibilities Of The Role

Talent Acquisition:
Lead end-to-end recruitment for store-level roles including Store Managers, Assistant Managers, and Frontline Sales Staff.
Partner with Area Managers and Store Leaders to understand manpower needs and workforce planning.
Manage recruitment channels such as job portals, walk-ins, employee referrals, campus/job fairs, and local hiring agencies.
Ensure hiring SLAs are met and that all stores are adequately staffed to support business operations.
Coordinate offer rollouts, joining formalities, and onboarding experience for new hires.
HR Business Partnering:
Collaborate closely with Store Leadership to align people strategies with business objectives.
Serve as a trusted advisor on workforce planning, talent engagement, and HR practices.
Support change management initiatives and help drive business transformation at the ground level.
Employee Engagement & Culture Building:
Execute zonal and store-level employee engagement programs to boost morale and productivity.
Promote a high-performance, inclusive, and value-driven workplace culture.
Act on feedback from engagement surveys and implement action plans.
Employee Relations & Compliance:
Handle employee grievances and disciplinary matters with fairness and compliance.
Ensure adherence to local labor laws, HR policies, and statutory requirements.
Support audits, documentation, and legal processes as required.
HR Operations & MIS:
Coordinate with HR Operations for payroll inputs, attendance management, transfers, and exits.
Maintain updated HR dashboards and analyze people metrics for decision-making.
Attrition and Retention:
Monitor attrition trends across stores and identify root causes for early exits or high turnover.
Design and implement retention strategies to improve employee stickiness, especially in frontline roles.
Conduct stay interviews, exit interviews, and pulse surveys to gather insights and build actionable plans.
Collaborate with operations and HR teams to create a strong employee value proposition (EVP).

HR Business Partner – Retail ( Hamleys India)

Key Skills

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