Scrum Lead

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

Facilitate core Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring team alignment and continuous improvement
Support cross-functional teams (Data Engineering, Platform, DevSecOps) by identifying and removing impediments to maintain high velocity and delivery quality
Manage and track delivery metrics and reporting using enterprise Agile tools like Rally or Azure DevOps
Use enterprise-approved AI tools to streamline workflows, automate repetitive tasks, and drive continuous improvement within the team's delivery processes
Evaluate emerging technical trends and tool capabilities to inform solution design and drive strategic innovation across the platform
Partner with Product Owners to ensure the backlog is refined, prioritized, and aligned with dependency-driven delivery timelines
Foster a culture of self-organization and accountability, coaching the team on Agile principles and best practices
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications

6+ years of experience serving as a Scrum Master within a technical or software engineering environment
3+ years of experience supporting cross-functional teams, specifically in areas such as Data Engineering, Analytics, or DevSecOps
Proven experience managing Agile delivery using tools such as Rally or Azure DevOps for sprint tracking and metrics
Demonstrated understanding of data platform concepts, including cloud platforms (e.g., Azure, AWS), CI/CD pipelines, and data ingestion workflows

Preferred Qualifications

Bachelor's degree or 6+ years of equivalent experience in a technology-related field
Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or an equivalent recognized Agile certification
Experience with dependency-driven delivery in large-scale, complex infrastructure or platform environments
Proven solid communication skills with the ability to bridge technical requirements between engineering teams and business stakeholders

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

#NIC#NJP

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