Network Engineer L2 – UK

GiGa-Ops Global Solutions

United Kingdom · Full-time · Entry

📌 Role Overview

The Network Engineer L2 provides advanced support for enterprise network infrastructure, handling escalations from L1 engineers, performing complex troubleshooting, and ensuring optimal performance and security of LAN/WAN, wireless, and firewall systems.

🎯 Key Responsibilities

Advanced troubleshooting: Resolve escalated issues involving routers, switches, firewalls, and VPNs.
Configuration management: Configure and maintain network devices (Cisco, Juniper, Fortinet, etc.).
Network monitoring: Use tools like SolarWinds, PRTG, or Nagios to proactively monitor performance and availability.
Security enforcement: Implement firewall rules, IDS/IPS policies, and ensure compliance with organizational standards.
Escalation handling: Act as the second line of defense, coordinating with L3 engineers or vendors when required.
Documentation: Maintain detailed records of configurations, incidents, and change management.
Change implementation: Execute approved changes in production environments with minimal downtime.
Collaboration: Work closely with security, systems, and cloud teams to ensure seamless connectivity.

🛠️ Required Skills

Networking expertise: Strong knowledge of TCP/IP, VLANs, routing protocols (OSPF, BGP), and switching concepts.
Firewall knowledge: Experience with Cisco ASA, Palo Alto, or Fortinet firewalls.
Wireless networking: Support and troubleshoot enterprise Wi-Fi solutions.
VPN technologies: Configure and support site-to-site and remote access VPNs.
Scripting/automation: Basic skills in Python or PowerShell for automating network tasks.
Problem-solving: Analytical skills to identify root causes and implement permanent fixes.
Communication: Ability to explain technical issues clearly to non-technical stakeholders.

🎓 Qualifications

Bachelor’s degree in Computer Science, IT, or related field.
2–4 years of experience in networking support or engineering.
Certifications such as CCNP, Fortinet NSE, or Palo Alto PCNSE are highly desirable.

Skills: advanced,enterprise,security,alto,fortinet,networking,cisco,skills,engineers,firewall

Key Skills

Ranked by relevance

fortinet palo alto firewall powershell firewalls switches wireless routers python nagios cloud ccnp ospf bgp asa

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