Scrum Master

Title: Scrum Master

Duration: 6 month contract + extensions

Location: Hybrid - Mississauga

Required Skills & Experience

-Proven experience supporting software development teams as a Scrum Master

-Strong hands-on experience with Jira (building boards, dashboards, tracking metrics)

-Experience running full Agile ceremonies and managing sprint execution end-to-end

-Ability to manage dependencies and navigate cross-team coordination

-Strong communication and facilitation skills—comfortable working with both technical teams and business stakeholders

-Experience working in Agile or SAFe environments

Nice to Have Skills & Experience

-Experience working in product-driven environments (especially enterprise software or platform teams)

-Exposure to tools like Miro, Confluence, or retrospective tools

-Scrum certifications (CSM, SAFe, etc.)

-Experience working on platforms that support large-scale enterprise environments (e.g., device management, monitoring, or IT operations tools)

-Prior experience working in pods/smaller Agile teams (6–12 people)

Job Description

Insight Global is looking for a hands-on Scrum Master to support a small, cross-functional product team focused on building and enhancing enterprise software solutions. This person will operate as a coach and facilitator—helping the team stay organized, deliver consistently, and navigate dependencies in a fast-paced Agile/SAFe environment.

You’ll be embedded directly with a development team and partner closely with Product Management to turn customer-driven requirements into actionable, well-structured work.

Day-to-Day Responsibilities

-Work closely with the development team to understand ongoing work, priorities, and delivery goals

-Own and facilitate all Agile ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) to keep the team aligned and moving forward

-Build and maintain Jira boards and dashboards to track sprint progress, team commitments, and overall delivery health

-Define and track key Agile metrics (velocity, predictability, throughput) to help the team continuously improve

-Identify and manage cross-team dependencies, ensuring alignment and preventing delivery blockers

-Proactively remove roadblocks and escalate risks that could impact timelines or deliverables

-Ensure the team is following Agile/SAFe practices and aligning with the broader Agile Release Train (ART) where applicable

-Coach the team on Agile best practices and help drive continuous improvement over time

-Partner with Product Owners and Product Managers to help shape, refine, and prioritize work for upcoming sprints