Scrum Master

SCRUM MASTER – INFORMATION TECHNOLOGY - SYDNEY

With over 13,000 employees across 20+ countries, Allianz Technology is the go-to technology partner for Allianz Group companies across the world. We're all about crafting world-class, agile, and sustainable IT solutions that power a seamless digital journey for our customers. From massive IT infrastructure projects like data centres and networks to innovative application platforms in workplace services, data science, and customer interfaces, we're at the forefront of building the future.

We're proud to be a global pioneer of change, as single centre of excellence, acting as Allianz's digital backbone worldwide. With our streamlined approach, we simplify Allianz's business operations wherever they are, by delivering full-scale, end-to-end IT solutions for Allianz in the digital age.

Let’s care for tomorrow, so we can create a better future together, for everyone

About the role

Sprint Ceremony Facilitation & Cadence

• Facilitate all Team Scrum ceremonies across three delivery teams with discipline and rigour: Sprint Planning, Daily Stand-up, Sprint Review, and Sprint Retrospective.
• Ensure Sprint Planning commences with a fully refined, Definition of Ready-compliant backlog. If the backlog is not ready, that is a failure condition — identify it in advance and escalate to the TPO.
• Own the sprint cadence. Ceremonies start on time, run to their timebox, and produce a defined output.
• Drive meaningful retrospectives that produce a small number of committed measurable improvements.

Impediment Management

• Identify, log, and relentlessly pursue resolution of impediments.
• Distinguish between impediments the team can resolve internally and those requiring escalation to the Sales Tribe Lead RTE, the Tribe Technical Lead, or external parties.
• Maintain a live impediment register visible to the team and the Tribe Lead.

Backlog Readiness & DoR Governance

• Partner with Technical Product Owners and the Business Analyst to ensure stories are refined, estimated, and Definition of Ready-compliant at least one full sprint ahead of Sprint Planning.
• Challenge stories that do not meet DoR.
• Track and report backlog health metrics: DoR compliance rate, refinement coverage, story aging, and carry-over rates. Present these to the Tribe Lead on a cadenced basis.

Team Coaching & Agile Maturity

• Coach team members in Agile principles, Scrum practices, and delivery discipline.
• Build self-managing team behaviours. The Scrum Master’s ultimate measure of success is a team that requires progressively less facilitation.
• Identify skill or knowledge gaps within the team and surface them to the Tribe Lead with a recommended remediation approach.
• Facilitate team agreement on a Working Agreement and team norms at the commencement of the engagement. Review and update these at each quarterly PI boundary.

Program Increment BRP Planning & ART Participation

• Prepare the team for PI BRP Planning: confirm capacity, surface dependencies, and ensure the team enters PI Planning with a current, prioritised team backlog.
• Facilitate team breakout sessions during PI Planning. Assist in the production of team PI Objectives and iteration plans. Own the team’s risk and dependency identification within the PI Planning event.
• Participate actively in ART-level ceremonies: ART Sync, System Demo, and Inspect & Adapt. Represent the team’s delivery health accurately and without embellishment.
• Track PI Objective confidence levels and program predictability metrics. Report deviations from plan promptly.

Metrics, Visibility & Reporting

• Maintain and publish team velocity, sprint burndown, and cumulative flow data. Metrics must be current, accurate, and visible to the team at all times.
• Produce a concise sprint summary at the close of each sprint covering: velocity achieved vs planned, carry-over, impediments resolved, impediments outstanding, and retrospective commitment status.
• Contribute to Tribe-level delivery reporting as directed by the Sales Tribe Lead RTE.

Hybrid Team Coordination

• Operate effectively across Sydney, Thailand, and India time zones. Structure ceremonies, asynchronous communication, and Confluence documentation so that geography never introduces ambiguity or informational asymmetry.
• Establish and maintain a shared operating rhythm that accommodates distributed team members without creating a two-tier — in-room and remote — participation experience.

About you

• Demonstrated commitment to achieving business outcomes, ensuring features and solutions deliver measurable value and contribute to broader product objectives.
• Strong ability to identify and resolve impediments, challenge assumptions, uncover root causes, and drive continuous improvement through thoughtful analysis and feedback.
• Commitment to ongoing professional development, staying current with evolving Agile practices, delivery methodologies, and emerging technologies, including AI-enabled ways of working.
• Proven ability to foster cross-functional collaboration, share knowledge openly, build strong stakeholder relationships, and drive collective team success across Product, Business, Development, and Quality Assurance functions.
• Certified SAFe® Practitioner — team-level Agile literacy across sprint ceremonies, backlog management, and ART operating model.
• Certified SAFe® Release Train Engineer — program-level ART facilitation literacy; advantageous for a candidate with growth ambitions within the Tribe.
• Certified SAFe® Agilist — enterprise framework literacy covering Lean-Agile mindset, SAFe principles, and program-level delivery cadence.
• Working familiarity with insurance business domains (Sales, Underwriting, Claims, Customer Operations) sufficient to contextualise sprint content and facilitate meaningful Sprint Reviews with business stakeholders.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

About our culture

We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work. We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

Important Notice:

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Examples of official Allianz email addresses à [email protected] | [email protected] | [email protected]

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