Senior Officer, Employee Relations & Compensation & Benefits

The Senior Officer, Employee Relations & Compensation & Benefits is responsible for supporting the effective implementation of employee relations programs, compensation structures, benefits administration, and HR policies. The role ensures compliance with labor regulations, strengthens employee engagement, provides timely HR services, and contributes to maintaining a positive, productive work environment aligned with AMF’s values and HR strategy.

Roles and Responsibilities

Address employee inquiries, concerns, and workplace issues promptly and professionally.

Support the resolution of employee disputes in line with HR policies and labor regulations.

Prepare and maintain employee records, disciplinary actions, and case documentation.

Contribute to employee engagement initiatives and internal communication activities.

Support the administration of payroll inputs, allowances, overtime, and deductions.

Process employee benefits such as insurance, leave entitlements, and other compensation elements.

Maintain updated employee data to ensure accurate payroll processing and benefits eligibility.

Support salary reviews, benchmarking exercises, and annual compensation cycles.

Ensure HR policies and procedures are implemented consistently and fairly.

Assist in updating HR policies to reflect local labor laws and organizational requirements.

Prepare HR reports, dashboards, and analytics related to Employee Relations and Compensation & Benefits activities.

Maintain confidentiality and security of employee information at all times.

Coordinate onboarding processes, including documentation, orientation, and system updates.

Support exit processes such as final settlements, clearance forms, and HR exit interviews.

Ensure smooth transitions for new joiners and departing employees.

Liaise with insurance providers, government authorities, and internal departments as required.

Coordinate with payroll, finance, and legal teams to ensure accurate HR transactions.

Provide HR support to employees and managers, ensuring high-quality service delivery.

Knowledge and Experience

Minimum of 6 years of experience in employee relations, HR operations, or compensation & benefits.

Strong understanding of labor laws, HR policies, and best practices in Employee Relations and Compensation & Benefits.

Experience in payroll coordination, HRIS systems, and benefits administration.

Education

Bachelor’s degree in human resources, Business Administration, or a related field.

Certifications

HR certifications such as CIPD, SHRM, or PHR are preferred.