eCommerce UX/UI specialist

UX/UI Expert, this is your challenge:

Are you a design enthusiast with a passion for crafting seamless digital experiences? Do you love coffee and want to be part of a global brand that's brewing something special in the BE-LUX market? We're looking for a talented UX/UI specialist to join our innovative team, where creativity meets functionality to deliver exceptional digital experiences. If you're ready to elevate user journeys and have a true impact on our brand's online presence, let's connect! Together, we'll create designs that inspire and delight coffee lovers.

As UX/UI specialist, you have the following responsibilities:

• Coordinate with the rest of the eBusiness team to ensure a seamless experience and an optimized purchasing funnel, end to end, across all platforms in BELUX (web, app, B2C and B2B);
• Propose, design, and implement new online journeys or features that support Nespresso's eCommerce strategic goals in the market, while building seamless customer experiences during key campaigns on the website and app, ensuring all designs are in line with Nespresso's brand guidelines; Oversee and collaborate with the agency responsible for technical development, ensuring timely delivery and alignment with project goals.
• Give feedback on local relevance of Nespresso global designs in collaboration with the eCommerce project manager and help to influence the global roadmap.
• Leverage eCommerce analytics insights and tools and use them to build insights and recommendations on how to optimize key customer journeys, pages and activations.
• Analyze the user journey via our UX tools (Glassbox & GA) to identify pain points, areas for improvement and implement enhancements; Create A/B test assumptions, ensuring data driven decisions.
• Support web mastering team.
  
  

What we are looking for in our UX/UI specialist:

• Bachelor’s degree in a technical IS/IT, UX designer or equivalent.
• Minimum 3 years of experience in eCommerce websites, with at least 3 of them in responsive web design/AB Testing / Personalization.
• Proficiency in wireframing and prototyping tools such as Figma or Adobe XD.
• Experience with Web Analytics, UX analytics tools knowledge (Google Analytics, Glassbox), AB testing tools (Adobe Target, VWO, Optimizely...).
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Fluent in Dutch and/or French AND English is mandatory.
• Abilities to proactively look for collaboration and opportunities.
  
  

The vacancy offers more than just a challenge:

• A challenging job in the eCommerce division in a company that truly cares about its people, diversity & inclusion and valorizes business excellence as a key enabler of success.
• Attractive employment conditions, including an annual target bonus.
• A large availability and variety of corporate training and development programs.
• Opportunities locally and internationally.
  
  

If you are passionate about creating exceptional user experiences in the ecommerce space and have the skills and experience required for this role, we would love to hear from you. Please submit your resume and portfolio showcasing your previous work in user experience design.

Any questions?

Our recruiters would be glad to answer any pending questions. Feel free to send your questions to [email protected].

#Nespresso