Change Manager

About the Role

Morgan McKinley are assisting our client, a leading public sector organization undertaking a large-scale transformation programme to assist in the recruitment of a skilled and pragmatic Change Manager to join their PMO team to lead and deliver a high-profile change and transformation programme.

The ideal candidate will have a proven track record of leading large-scale transformation initiatives, with the ability to navigate complex stakeholder environments, create actionable plans, and deliver results.

Key Responsibilities

1. Change Strategy and Planning

• Develop and implement a comprehensive change management strategy for the programme.
• Identify risks, barriers, and enablers for change adoption and devise mitigation strategies.
• Define and track measurable outcomes and benefits of the transformation programme.

1. Stakeholder Management

• Build strong relationships with internal teams, public agencies, and industry operators to drive collaboration and alignment.
• Ensure effective communication and engagement with all stakeholders, tailored to their specific needs and concerns.
• Act as a trusted advisor to senior leadership on the change programme’s impact and progress.

1. People and Culture

• Manage the people side of technology delivery, ensuring that impacted individuals and groups are supported through the transition.
• Design and deliver training, support, and resources to enable successful adoption of new systems and processes.
• Foster a culture of openness, adaptability, and continuous improvement within the organization.

1. Programme Execution

• Oversee the implementation of the change programme, ensuring milestones are achieved on time and within budget.
• Monitor progress, identify issues, and take proactive corrective actions.
• Work closely with the PMO to ensure alignment with overall project goals and governance standards.

Qualifications and Experience

Essential:

• Demonstrable experience in leading large-scale change and transformation programmes, particularly in complex, multi-stakeholder environments.
• Strong background in change management methodologies and tools (e.g., PROSCI, ADKAR, or similar).
• Proven ability to manage the people aspects of technology delivery and foster stakeholder buy-in.
• Exceptional communication, negotiation, and interpersonal skills.
• Experience working within a PMO or equivalent structured project delivery environment.

Desirable:

• Experience in the transport, public services, or infrastructure sectors.
• Certification in change management or project management (e.g., PROSCI, PMP, PRINCE2).
• Knowledge of public sector governance and regulatory requirements.

Personal Attributes

• Pragmatic and solutions-focused, with the ability to deliver practical outcomes.
• Strong problem-solving and decision-making skills, even under pressure.
• Highly adaptable and capable of working in a fast-paced, evolving environment.
• Excellent leadership and team-building abilities.