Full Stack Engineer

Hands on Technical Team Member for the Application Support Team

Domain Experience

- Extensive experience Application Development, Maintenance & Support.

- Experience in managing small and medium projects

- Sound understanding of Service Levels.

- Hands-on Incident Management, Service Request Fulfillment, Problem Management and Root Cause Analysis.

- Understands ITIL, ITSM and ServiceNow well

- Can collaborate effectively with Infrastructure Support Team(s) to ensure end-to-end resolution of Incidents and Problems.

- Can collaborate effectively with Application Development Team(s) as required.