Business Analyst

Join Mars Petcare’s Global Digital Products (GDP) Team as a Business Analyst in an exciting global role based in Madrid! In this position, you will play a critical part in analyzing, streamlining, and managing cross-product operations while driving the execution of large-scale technology projects. Leveraging your expertise in marketing technology tools, you will collaborate with global stakeholders to deliver impactful solutions that enhance the well-being of pets and their families.

This is a unique opportunity to work in a global organization leading the way in pet care innovation, combining project analysis, management, and digital transformation expertise.

Key Responsibilities

Project Analysis

• Work closely with global business and technical stakeholders to analyze and define requirements for cross-product initiatives.
• Conduct detailed gap analyses to identify risks, inefficiencies, and opportunities for improvement in workflows and systems.
• Develop comprehensive documentation, including business cases, process maps, and technical requirements.
• Leverage data and insights to recommend actionable strategies that align with Mars Petcare’s vision.

Project Management

• Lead the planning, execution, and delivery of global digital projects, ensuring alignment with organizational priorities.
• Develop and maintain project plans with clearly defined milestones, deliverables, dependencies, and risk mitigation strategies.
• Coordinate cross-functional teams, ensuring seamless collaboration and communication across time zones.
• Track and report project progress using tools like Jira, Confluence, or MS Project to ensure transparency and accountability.

Marketing Technology Expertise

• Drive the integration and optimization of marketing technology tools, including Salesforce, Adobe Experience Cloud, Treasure Data, and analytics platforms.
• Collaborate with global teams to implement and enhance tools that improve customer engagement, data insights, and operational efficiency.
• Provide expertise in marketing automation, CRM, customer data platforms, and analytics solutions to support global digital initiatives.
• Stay updated on industry trends and innovations in marketing technology to recommend best practices.

Cross-Product Collaboration

• · Collaborate with product managers, engineers, and business stakeholders to align cross-product dependencies and deliver impactful solutions.
• · Support the launch of new global initiatives, ensuring they are scalable, efficient, and aligned with business needs.
• · Prioritize backlog items and manage cross-product implementation for both ongoing projects and new pilots.

Data Analysis & Reporting

• Design and maintain dashboards to track KPIs and project performance for global digital initiatives.
• Use tools like Tableau, Power BI, or SQL to analyze complex data and generate actionable insights.
• Prepare and present reports for senior leadership, highlighting progress, challenges, and recommendations.

Required Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field.
• Experience in business analysis and project management, preferably in big tech, marketing technology, or global digital product teams.
• Strong understanding of marketing technology tools, including Salesforce, Adobe Experience Cloud, Treasure Data, or similar platforms.
• Proven experience managing cross-functional projects within global teams.
• Advanced proficiency in tools like Tableau, Power BI, Jira, and Confluence.

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.