Senior Project Manager

We are seeking a highly skilled and experienced Senior Management Consultant to join our team and support the Retail Area Omni Meeting Points Manager in driving strategic and operational initiatives. This is an exciting opportunity to gain exposure to various aspects of the retail area while contributing to transformative business initiatives.

The role requires seniority, competence, and a proactive approach to lead cross-functional topics and deliver meaningful results.

Key Responsibilities

Strategic Leadership

• Work across diverse functions within the organization to ensure seamless collaboration and alignment with overarching business goals.
• Provide input to define the approach and direction for critical business topics, incorporating external insights to shape strategies effectively.
• Plan, facilitate, and lead co-creation sessions for relevant topics across various functions.
• Represent and drive the agenda of the Retail Area Omni Meeting Points Manager in relevant forums and contexts.
• Connect cross-functional topics to the organization’s strategic landscape and co-create potential routes forward.

Business Initiatives

1. Strategic Partnerships

• Collaborate on organizational development topics, including setting up new areas and benchmarking with global best practices.
• Define customer needs and segmentation.
• Develop regionalization strategies, focusing on clustering global markets effectively.
• Drive ecosystem thinking by defining the role, steering mechanisms, and performance measures for each touchpoint.
• Innovate with small formats and reimagine existing store concepts.

1. Co-Driving/Driving Business Initiatives

• Lead omni-channel marketing efforts, integrating brand marketing, channel marketing, and touchpoint strategies to create a cohesive approach.

1. Operational Excellence

• Develop and execute a comprehensive communication strategy to represent the totality of work across channels.
• Collaborate with communication teams to prepare content and decks for key stakeholder meetings.
• Drive and facilitate meetings on behalf of the Retail Area Omni Meeting Points Manager.
• Ensure timely follow-ups and manage key deliverables.
• Review, challenge, and support business case assumptions and prioritization efforts.

Retail Area Omni Meeting Points Development

• Enhance and innovate how customers meet, connect, and interact across all channels.
• Drive conversion and profitability by activating the Growth Plan across multiple touchpoints.
• Deliver a seamless and frictionless customer experience to create more happy customers.
• Improve and optimize existing channels for enhanced customer engagement.

Requirements

• Proven experience in strategic consulting, business development, or a similar senior management role.
• Expertise in organizational development, customer segmentation, and regionalization strategies.
• Strong understanding of ecosystem thinking and the role of touchpoints within omni-channel frameworks.
• Hands-on experience in omni-channel marketing, including brand and channel marketing integration.
• Exceptional communication and presentation skills, with the ability to engage diverse stakeholders effectively.
• Proficiency in managing and delivering high-impact projects across cross-functional teams.
• Ability to travel for business engagements in Sweden, the Netherlands, and other international markets.