Product Owner/Business Analyst

Product owner/Business analyst (w/m/d)

Riga, Latvia, Remote

ALSO is one of the leading technology providers for the ICT industry currently active in 30 countries in Europe and in a total of 144 countries worldwide.

In 2023, net sales of the Swiss-based company, which employs about 4 000 people, amounted to 11.1 billion euros. The ALSO ecosystem offers around 135 000 resellers hardware, software and IT services from more than 800 vendors in over 1 540 product categories. In the spirit of the circular economy, the company provides all services from provision to refurbishment from a single source. ALSO has three business models: The Supply division comprises the transactional range of hardware and software. The Solutions division supports customers in the development of customized IT solutions and ready-to-use IoT applications. Subscription-based cloud offerings for soft- and hardware as well as platforms for cybersecurity, IoT, virtualization and AI are the focus of the Service area. For more information visit: www.also.com

We are currently seeking an experienced IT professional to take responsibilities of Product owner/Business analyst to join our dynamic team and help drive the

development and success of scaling geographically and feature wise. The candidate needs to be in Latvia.

Responsibilities:

• Take ownership of product Feature/Business processes expansion and harmonization within ALSO.
• Perform Discovery and fit-gap analysis between different systems and different business processes.
• Propose and Scale different components for each business process purpose, manage and control rollout.
• Take ownership of Release management and support for expansion and feature rollouts.
• Own process of launching and scaling products in existing ALSO countries and as well expand in new countries.
• Coordinate scaling initiatives with different stakeholders and functional departments.
• Be part of the product ownership team taking part of driving product discovery, development, rollout and measuring.
• Manage and communicate the strategic product roadmap based on customer and market needs.
• Acknowledge and establish measurements for current product state.
• Introduce tools & measurements for product management metric tracking.
• Drive roadmap quarterly plannings involving business stakeholders and technical teams.
• Regular reporting of delivery and product state to stakeholders.
• Ensure the product quality by monitoring the state of product and create reports.
• Identify areas for improvement, develop strategies, and execute business initiatives to increase customer reach.
• Collaborate with development, design, UX, marketing, and other teams to ensure that the platform’s features are delivered effectively.

Requirements:

• Bachelor's degree in computer science, business, or a related field.
• 5+ years of experience as a Product Owner or in a similar role.
• Experience with business flow drawing tools.
• Experience doing fit-gap analysis for choosing products for specific business processes.
• Data driven mindset with approach making decisions based on the data.
• Experience with product measurement tools will be considered as advantage.
• Experience as a business analyst will be considered as advantage.
• Strong understanding of Agile methodologies, particularly Scrum.
• Exceptional communication and stakeholder management skills.
• Ability to balance customer needs, market trends, and company objectives.
• Experience with platform development, integration, and scalability.
• Proficient in English, both written and spoken.

Success Measures:

• Ensuring the team operates without major disturbances: Limited Scope change within commitment period. Use cases and user stories are available to the team for estimation before sprint planning. All stakeholders are listed, expectations and needs cleared, and regular checkpoints established.
• Ensuring communication with stakeholders are in place on regular basis.
• Ensuring product metrics are established & monitored and proper decisions towards product development are made.
• Quarterly commitments and plans are communicated to and discussed with all stakeholders. Product increase confirmed value after implementation of selected features in the commitment period.

It is one of our fundamental values to respect human rights and to ensure that they are respected. This includes, in particular, respecting the personal dignity and privacy of each individual. Ethical behaviour is also expected of all our employees in business dealings with our partners. We are committed to fair, unrestricted competition and do not allow our decisions to be influenced by gifts or invitations, let alone financial benefits. Improving the lives of all people through technology - that is ALSO's goal. This also includes protecting our environment and making careful use of the limited resources we have. For further reference, please refer to our Code of Conduct.