User Experience Designer

Required Skills & Experience

• Over 3 years of UX Designer experience; preferably coming from a customer facing background either retail, ecommerce adjacent, or omni-channel industries
• Native iOS, responsive web and web application design experience is a requirement
• User Centered Design methodologies; creating mock-ups and prototypes at varying levels of fidelity; UI design, including current industry best-practice in UI standards, and Accessibility requirements, for web and mobile.
• A portfolio demonstrating your end-to-end design process.
• Proficient in Figma

You will be joining a large team of approximately 20 other designers focusing on shaping the roadmap and vision for the Home Page, Gifting and Highlights (North America) Team.

- Engage in discovery activities, including: competitive analysis, user task and goals identification, journey maps, process flows, and user research, in partnership with the UX Research team.

- Collaborate on problem definition, in partnership with Product Management.

- Participate and assist in the facilitation of collaborative ideation sessions with cross-functional partners and leadership.

- Clearly communicate design rationale to core partners and stakeholders, and be open to their feedback.

- Contribute to creating and delivering presentations.

- Create deliverables that communicate problems and/or solutions to stakeholders - using the appropriate tools, artifacts, and fidelity level for the audience/purpose. For example: wireframes, information architecture, mock-ups, interactive prototypes, final asset delivery.

- Utilize and contribute components to UI libraries / design systems.

- Maintain UX documentation, such as: work tickets, component specs, feature summary documentation, documenting feedback, usage guidelines, research findings.