Network Administrator

Ride the next mile with us!

Overview

In this role, you will have the opportunity to manage and maintain the network infrastructure, ensuring its stability, security, and efficiency. You will also oversee IT projects, coordinating with various stakeholders to ensure successful implementation and alignment with business needs. Additionally, you will provide technical support, troubleshooting issues, optimizing systems, and assisting end-users to ensure smooth IT operations.

Responsibilities

• LAN/WAN management: Administer and supervise network equipment (switches, routers, firewalls, etc.), ensuring their configuration, maintenance and evolution.
• Monitoring and security: Implement network monitoring tools to detect malfunctions or intrusions, manage backups and security updates, and ensure compliance with IT security policies.
• Support and troubleshooting: Provide technical support to users concerning network problems (connection, performance, access to network services) and quickly resolve network incidents.
• Performance optimization: Analyze network performance, identify congestion points, and recommend improvement solutions or equipment upgrades.
• Technical documentation management: Maintain up-to-date documentation of network configurations, protocols, accesses, equipment configurations and network diagrams.
• Collaboration with IT teams: Work closely with development, support and security teams to ensure seamless integration of systems and online services.
• Technology watch: Keep abreast of new technologies and best practices in network management and cybersecurity to anticipate necessary developments.
  
  

Qualifications

• Bachelor's degree in computer science.
• 3 years' professional experience as a network administrator
• Bilingual (French-English)
• Experience in setting up and optimizing network infrastructures
• Expertise in configuring routers, switches and APs in an SD-WAN (NaaS) environment
• Expertise and mastery of network protocols and different OSI layers
• In-depth knowledge of wireless technologies (LTE, Wifi 5, 6, 6E, RF)
• Expertise in setting up and configuring firewalls (Palo Alto, check point, Umbrella or others)
• Expertise in setting up and configuring network equipment
• Proficiency in setting up and configuring VPNs
• Knowledge of Python or other code is a plus
• Creation of technical documentation, support
• Management of incident, request and problem tickets
• Knowledge of Meraki equipment is a plus
• Excellent communication skills
• Ability to travel regularly within Canada and internationally
• Driver's license required
  
  

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.