Network Administrator

Intelcom | Dragonfly

Canada · Full-time · Entry

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistics

Responsibilities

LAN/WAN management: Administer and supervise network equipment (switches, routers, firewalls, etc.), ensuring their configuration, maintenance and evolution.
Monitoring and security: Implement network monitoring tools to detect malfunctions or intrusions, manage backups and security updates, and ensure compliance with IT security policies.
Support and troubleshooting: Provide technical support to users concerning network problems (connection, performance, access to network services) and quickly resolve network incidents.
Performance optimization: Analyze network performance, identify congestion points, and recommend improvement solutions or equipment upgrades.
Technical documentation management: Maintain up-to-date documentation of network configurations, protocols, accesses, equipment configurations and network diagrams.
Collaboration with IT teams: Work closely with development, support and security teams to ensure seamless integration of systems and online services.
Technology watch: Keep abreast of new technologies and best practices in network management and cybersecurity to anticipate necessary developments.

Qualifications

Hard Skill

Experience in setting up and optimizing network infrastructures
Expertise in configuring routers, switches and APs in an SD-WAN (NaaS) environment
Expertise and mastery of network protocols and different OSI layers
In-depth knowledge of wireless technologies (LTE, Wifi 5, 6, 6E, RF)
Expertise in setting up and configuring firewalls (Palo Alto, check point, Umbrella or others)
Expertise in setting up and configuring network equipment
Proficiency in setting up and configuring VPNs
Knowledge of Python or other code is a plus
Creation of technical documentation, support
Management of incident, request and problem tickets
Knowledge of Meraki equipment is a plus

Soft Skill

Bachelor's degree in computer science,
3 years' professional experience as a network administrator
Passionate about IT intelligence
Self-starter
Team player
Motivated
Strong in proposing solutions
Proactive and reactive
Excellent communication skills
Resourceful and open-minded
Ability to travel regularly within Canada and internationally
Driver's license required

Why Join Us?

Benefits

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:

On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Wellness days
Partial reimbursement for public transportation
Employee Assistance Program

…and much more.

Diversity & Inclusion

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

Key Skills

Ranked by relevance

firewalls switches routers cybersecurity palo alto wireless python wan

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