Cybersecurity Operations Analyst

Cybersecurity Operations Analyst

We are seeking a Cybersecurity Operations Analyst to support the operationalization and ongoing management of security controls within our Security Operations Centre (SOC). This role plays a key part in identifying and resolving cybersecurity threats that could impact the availability and integrity of our services.

Leveraging your expertise in cybersecurity technologies and controls, you will provide guidance on effectively configuring security measures across various platform stacks, ensuring the seamless operation of Business as Usual (BAU) security functions.

In addition, you will oversee security tools, monitor and report on the state of information security, and contribute to incident analysis and resolution.

Key Responsibilities:

• Oversee the global operation of critical security technologies, including Vulnerability Scanning, Privileged Access Management, SIEM, M365 Security Suite, threat hunting, and threat intelligence.
• Develop and maintain operational procedures for managed security technologies and services.
• Analyze and resolve cybersecurity incidents and threats.
• Manage and monitor Data Loss Prevention (DLP) technologies, investigating and responding to suspicious activities.
• Support firewall device management and policy governance across global firewall infrastructure.
• Contribute to the design and implementation of effective cybersecurity defenses.
• Collaborate with external managed security service providers, ensuring timely and complete service delivery.
• Provide regular reporting on Security Operations Key Performance Indicators (KPIs).
• Act as a key advisor on cybersecurity best practices and emerging trends.
• Participate in the university’s 24/7 security incident response, including on-call rotations and after-hours support.

Key Selection Criteria:

• Extensive experience in large-scale IT Security Operations.
• Deep subject matter expertise in cybersecurity technologies and threat management.
• Strong knowledge of Palo Alto firewall support and change management practices.
• Understanding of threat intelligence and threat hunting methodologies.
• Familiarity with cloud security controls and cloud platform security best practices.
• Strong grasp of information security principles and the current threat landscape.
• Proven ability to prioritize tasks and deliver high-quality security services.
• Excellent interpersonal, communication, and conflict resolution skills, with the ability to engage and influence stakeholders effectively.