Technical Support Engineer

Role: Tech Support Engineers

Location: Dublin

Type: Full time

Our client is one of the world's most successful leading companies. Ideally looking for a Tech Support Engineers with a background in banking and a successful track record of delivering best in class technology solutions within a large, complex environment and shaping and implementing solution architectures to drive technology.

As a part of their continuous growth in Ireland, they are looking for a Tech Support Engineers join their collaborative, multi-functional team that blends technology & business expertise in improving their technology solutions. You will work with data movement, streaming, replication, and change data capture.

This is an excellent opportunity to join a stable organization with an award-winning culture, work with the latest technologies and have 20% of working hours dedicated to your personal growth and learning.

Skills/Experience Required:

Technical Support Engineer: Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Survey Tip: In software companies this position generally interacts directly with the customer/user when the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background.

• A fundamental understanding of ITSM, ITIL, or CMDB
• Advanced Unix/Linux experience
• Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta

*The full job description is available upon request.

If you are an ambitious about a Tech Support Engineers Role this is a brilliant chance for you to advance in your career quickly, while enjoying the collaborative and positive working environment.

Please apply here or reach out to Mehran Wafai in Harvey Nash to hear more!