Quality Specialist, Safety Enforcement

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.

Reddit has a flexible first workforce! if you happen to live close to our physical office location our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely from Ireland.

We are looking for a Quality Specialist to join our Anti-Evil team within Safety Enforcement. Anti-Evil is responsible for keeping Reddit a safe and healthy place for all of our users by applying the Reddit rules through content moderation at scale. Quality is a critical part of our moderation program, ensuring our decisions are accurate, equitable and continue to evolve with conversation on the platform.

You will partner with the Safety Enforcement teams (policy enforcement, data science, threat detection and others) as well as Safety Engineering teams (tools), User Research, ML, our Community Team and Trust Policy Team.

What You’ll Do

• Develop and maintain a strong relationship with our external vendor.
• Become an expert on our content policies, and our enforcement principles.
• Oversee the day-to-day operation of the quality program, ensuring alignment with Reddit’s rules and content moderation standards.
• Own the reporting practices for the quality program, which includes managing large data sets.
• Analyze data to identify insights and trends to drive continuous improvement initiatives and strategic decision-making.
• Collaborate with cross-functional teams, including other teams within Safety, as well as Legal, Policy, Product, and Engineering, to identify and address enforcement needs across the business.
• Monitor industry trends and developments in content moderation, technology solutions, and regulatory changes, advising on potential impacts and opportunities for the company.
  
  
  

Who We Are Looking For

• 3+ years of industry experience within Trust and Safety
• 2+ years in a similar quality operations, or quality program management role within a content moderation environment
• Proficiency with Mircosoft Excel, Google Sheets and Looker Studio
• Motivated and self-directed, demonstrated ability to innovate and bias toward action in fast-paced environments
• Ability to communicate and discuss complex topics with expert and non-expert audiences; subjects can range from technical issues to challenging policy discussions
• Ability to tackle ambiguous and undefined problems
• Strong interpersonal skills
  
  
  

Benefits

• Private Medical, Dental and Vision Benefits
• Personal Retirement Savings Account with matching contribution
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Cycle to Work and Tax Saver schemes
• Flexible Vacation & Reddit Global Days Off
  
  
  

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].