Clinical Technical and Business Development Specialist- North Balkan

Clinical Technical and Business Development Specialist - Balkan Region

📍 Hiring Location: Slovenia

🌍 Countries to Support: Slovenia, Croatia, Bosnia & Herzegovina, Serbia, Macedonia, Kosovo, Malta

✈️ Travel: ~60% within the region, ~10% international

Who We Are:

At Cochlear, we don't just build hearing implants-we change lives. We connect people to sound, conversations, and the world around them. As the global leader in implantable hearing solutions, we work with healthcare professionals, patients, and partners to deliver groundbreaking technology and support. If you're passionate about innovation, making an impact, and working with a purpose-driven team, you belong at Cochlear.

Your Mission:

As a Clinical Technical and Business Development Specialist, you are the expert that patients, healthcare professionals, and distributors rely on for all things related to Cochlear implants. You'll provide hands-on clinical support, technical troubleshooting, and training to ensure that every implant user gets the best possible hearing experience. You'll also play a key role in growing Cochlear's presence in the Balkans, working closely with healthcare professionals and business partners.

What You'll Be Doing:

🎧 Clinical & Technical Support

• Be the go-to expert for all clinical and technical aspects of Cochlear's hearing solutions.
• Support patients, audiologists, and surgeons with switch-ons, fittings, intraoperative measurements, and troubleshooting.
• Assist with surgical support and technical issue resolution when required.
• Provide on-site, phone, email, and online support to professionals and distributors.
• Conduct integrity testing and ensure compliance with quality and regulatory standards.

🎓 Training & Education

• Train audiologists, ENT surgeons, speech therapists, and distributor teams on Cochlear's technology.
• Introduce and train professionals on new product launches and software updates.
• Represent Cochlear at workshops, conferences, and industry events by giving presentations on stage-sharing insights, knowledge, and best practices.

📈 Business Development & Customer Relations

• Work closely with the Business Development Manager - Balkans to support Cochlear's sales strategy.
• Build strong relationships with key opinion leaders and healthcare professionals.
• Identify market opportunities and contribute to strategic growth initiatives.
• Support distributor teams with commercial and technical matters.

📚 Continuous Learning & Growth

• Stay at the forefront of cochlear implant technology by participating in international training programs and conferences.
• Keep up with the latest research and innovations in audiology and hearing solutions.
• Complete Cochlear's internal trainings for field staff, including product, clinical-technical, and surgical trainings on CEE and EMEA levels.

Who You Are:

✅ You Have:

• A degree in Audiology, Acoustics, Speech Pathology, Biomedical Engineering, Natural Sciences (Biology, Physics), or ENT.
• 3+ years of cochlear implant experience (5+ years in the medical device industry preferred).
• Strong clinical and audiological expertise with an interest in technical solutions.
• A passion for training and educating healthcare professionals.
• Excellent relationship-building and communication skills.
• Fluency in Slovenian/Croatian and English (additional Balkan languages are a plus).
• A valid driver's license and willingness to travel extensively.
• Comfort presenting to large groups at conferences and workshops.

⭐ Bonus Points If You:

• Have an internationally recognized qualification in audiology, speech therapy, or deaf education.
• Have experience working with hearing implants and rehabilitation.
• Have strong IT skills, including MS Office, MS Project, or MS Visio.

Why You'll Love Working with Us:

💡 Make an Impact - You'll help people regain their hearing and transform lives.

🌍 Work Internationally - Collaborate with experts across Europe and beyond.

🚀 Grow Your Career - Benefit from world-class training and professional development.

💙 Be Part of Something Bigger - Join a passionate, purpose-driven team.

🎯 Shape the Future - Play a key role in expanding Cochlear's presence in the Balkans.

Ready to Make a Difference?

Join Cochlear and help people reconnect to life through the power of hearing. Apply now!