Production Support

Role: Production Support for Wealth Management

Location: Abu Dhabi, UAE

Job Description:

Experience: 7-10 years

Core domain and techno-functional competencies

• Strong experience with implementation and Production support of Wealth & investment systems. Focused experience with wealth asset classes (equities, bonds, funds..etc), retirement planning, corporate actions, and Robo Advisory.
• Strong experience in Brokerage and Trading domain. Deep Knowledge of at least one system for trading in UAE (ADX & DFM), and international markets.
• Knowledge to Virtual assets model and implementations.
• Knowledge in Bancassurance systems, and Initial Public offering (IPO) systems.
• Take up on-call rotation role and provide 24/7 technical support.
• Ability to troubleshoot and resolve complex production issues efficiently, provide Root cause analysis, and provider permanent resolution.
• Graphical reporting for the health of supported systems.
• Coordination with respective product owner(s) for strategic enhancements to improve the systems’ resilience.

Technical competencies

• Strong hands-on experience of relational databases (Oracle, SQL Server) and moderate knowledge NoSQL databases (like MongoDB).
• Proficiency in cloud platforms and cloud architecture (AWS, Azure).
• Experience in designing and using APIs, microservices, and integration solutions.
• Experience in software development, including proficiency in programming languages (Java, .NET Core and frameworks.
• Understanding of cybersecurity principles, data privacy regulations and security architecture.
• Familiarity with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools.
• Awareness of emerging technologies in Fintech, such as blockchain, AI/ML, and digital wallets.
• Proficiency in architectural design tools (Visio, Draw.io).
• Familiarity with project management software (JIRA, Confluence)

Functional Competencies

• Understanding of Consumer banking products and services such as savings accounts, loans, mortgages, credit cards, and online banking.
• Knowledge of UAE banking regulations, Central Bank guidelines, Open Banking and international banking standards.
• Insight into risk assessment, fraud detection, and mitigation strategies specific to consumer banking.
• Understanding in payment systems, transaction processing, and settlement mechanisms.
• Strong analytical and problem-solving abilities to address complex banking challenges.
• Flexibility to adapt to the rapidly changing banking landscape and new technologies.
• Knowledge of best practices for change management and code releases.