Business Analyst

🔵 Capitole is still growing and we want to do it with you! 🚀

We are seeking an experienced IT Business Analyst with both functional and technical analysis experience. In this role, you will be instrumental in enhancing our remote contact solutions, automating processes and collaborating with internal stakeholders. Your expertise will help shape the future of customer interactions for our client.

🤖 Responsabilities and Requirements:

• Build and maintain trust-based relationships with stakeholders to align with their needs.
• Lead the business analysis process, prioritizing client-centric solutions and communication.
• Facilitate workshops and activities to gather and validate business requirements.
• Develop and analyze business models using appropriate techniques.
• Collaborate with teams to ensure delivery of solutions that meet business objectives.
• Translate business needs into functional and technical requirements.
• Support development and testing of solutions, ensuring they meet quality standards.
• Assist with onboarding new solutions and support change management.
• Manage constraints, risks, and issues to keep delivery on track.

🛠️ Technical Requirements:

• Over 3 years of experience in business analysis, with a focus on stakeholder management and workflow processes.
• Solid understanding of functional and technical analysis, including architecture and testing.
• Strong communication skills, both oral and written, with the ability to lead workshops and influence stakeholders.
• Proficiency in French, and English.

🎉 Why Capitole?

🤝 Our employees come first. We believe in a different, more human model, placing people at the center of our company.

• 📜 Permanent contract or Freelancing
• 🚗 Company car
• 🏥 Health Insurance with DKV
• 🍽️ Meal voucher
• 🏠💼 Hybrid if based in Luxembourg (outside Lux 34 days per year)

Don't know us yet? Discover us!!

Home - Capitole Consulting

Don't hesitate to send us your profile, we are looking forward to meeting you! ☎📩