Program Manager- Delivery Manager

K&K Social Resources & Development GmbH is an International Recruiting Agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in Poland who is actively hiring candidates to expand their teams.

Role: Program Manager- Delivery Manager

Employment Type: Fulltime Permanent

Location: Poland, Romania, Bulgaria

Job Description:

• Building trust and maintain long-term relationships with clients, helps the client to identify/define needs and manages client/business expectations.
• Develop business continuity plans and conduct business performance reviews across operational metrics with internal stakeholders to solve problems and provide actionable insights.
• Ensuring that the system issues are in accordance with the agreed SLAs stated in the contract.
• Delivering project/program KPIs such as Cost, Quality, Business Impact, CSAT impact.
• Manage project/program risks, create risk mitigation plans and setup governance to keep projects on track.
• Driving Pre-sales, RFP/RFI/proposal building, client presentations, customer workshops.
• Work with other leaders/peers across all demographics to achieve common goals.
• Resource Management: ability to attract talent, create a solid team, ensure proper utilization, demand fulfillment, handle resources issues & concern, identify training needs, groom resources to build winning team.
• Building teams across multiple areas of SAP including SAP – Basis and Infra, Supply chain, Finance, Technical ABAP.
• Incubate and grow S4 HANA.
• Building roadmaps for transformations for your customers.
• Organizing assessments, due diligences, transformation workshops.
• Establishing business case for the transformation initiatives.
• Establishing methods, cooperation models, new ways of working (e.g. Agile).
• Driving engagement directly with the business on the customer side.
• Realizing business blueprints, Proof of Concepts, transformation plans, change management and learning plans.
• Delivering minimum viable products, templates, complete products and pilots.
• Getting buy-ins and acceptance from the business on your delivered products.
• Defining rollout strategies and partnering your customers with a rapid deployment approach.
• Driving change in your programs by rapidly moving towards flexible, modular architectures and DevOps.
• Building strategic relationship with partners and product organizations like SAP, Microsoft etc. in delivering joint synergy and value to your customers.

Preferred:

• Experience in working with location business managers as well as in-depth knowledge of business processes, roadmap definitions, fit-gap analysis and change management.
• Natural talent in the art of people management including team building and driving grounds-up innovation.
• Experience in the area of proposal management, pre-sales and driving a sales pitch.
• Good analytical and logical problem-solving skills combined with the talent to quickly grasp new tasks.
• Excellent communication and documentation skills.
• Knowledge / certification of S4 Hana and Scrum Master / Agile Coach can be additional benefits that you bring with you.
• PMP or comparable certification.

Note: Applicants for employment in Poland should possess work authorization which does not require sponsorship by the employer for a visa.