Technical Support Engineer
Location: UAE
Experience: 3–5 Years
Job Summary
We are looking for a skilled Technical Support Engineer with 3–5 years of hands-on experience in AV systems or IT support. The ideal candidate will manage and maintain audiovisual systems, troubleshoot technical issues, and support daily IT operations in a fast-paced corporate environment.
Key Responsibilities
- Operate and troubleshoot AV systems including soundboards, microphones, display panels, and video conferencing platforms (e.g., Zoom, Microsoft Teams).
- Manage and maintain network configurations including Wi-Fi setup and troubleshooting.
- Collaborate with internal teams and vendors to ensure optimal performance of AV and IT systems.
- Provide end-user technical support and resolve issues promptly.
- Maintain system documentation, perform updates, and implement improvements as needed.
- Ensure high standards of service delivery and technical reliability across all IT/AV systems.
Required Experience & Skills
- 3–5 years of experience in AV systems or IT support.
- Proficiency in AV control systems and display technologies.
- Solid understanding of networking principles, hardware, and software troubleshooting.
- Strong communication skills – both technical and non-technical – with the ability to build user trust.
- Excellent problem-solving abilities and the capacity to work under pressure.
- Experience in client-facing technical support roles.
- Must be able to drive
Key Skills
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- Posted
- Apr 09, 2025
- Type
- Contract
- Level
- Associate
- Location
- Dubai
- Company
- Salt
Industries
Categories
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