Regional Human Resources Manager-North Region

ROLE PURPOSE & OBJECTIVE

• This role will drive efficient partnerships with leaders, key stakeholders of the region and HR colleagues to shape, develop and deliver HR plans and solutions that will help achieve strategic business initiatives and deliver results.
• This role will further operate as the departmental HR expert, to advise, guide and support staff and managers by providing high level people management and development support across various functions
• The role includes, but is not limited to, increasing workforce capability, providing change leadership, and supporting day-to-day operations as well as on-going process
• improvement at the regional level.
• This role drives implementation of various HR initiatives conceptualized by the COEs such as Talent Acquisition, Learning and Development, Operational Excellence, Grievance Handling, and Human Resource Policy Implementation to name a few.

KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business/ Financials

• Identify HR priorities from corporate and departmental plans, translating business requirements into effective HR practices and delivering people solutions aligned to business objectives
• Partner with business on workforce planning and skills assessment and building hiring/onboarding efficiencies that will reduce time to market
• Working with business groups assess, create and implement innovative solutions for a variety of employee engagement initiatives within client group
• Draft and account for the budgets of the regions related to all HR activities such as hiring, learning and development and other employee activities
• Manage and resolve complex employee relations issues.
• Conduct effective, thorough and objective investigations of employee related matters
• Manage all regional vendors (hiring, training, compliance) in terms of cost, control and quality
• Deploy staff benefit administration and resolving grievances.

Customer (Both Internal & External)

• Work with regional leadership, front-line managers and employees to address all types of employee relations issues ensuring a balance in representing all parties’ interests
• Partner with managers to retain, develop and motivate people to achieve their fullest potential.
• Build various mechanisms to elicit feedback from employees at branches and regional office
• Provide ongoing support to the regional leadership team on human resources related matters, policies and procedures
• Participates in evaluation and monitoring of training programs to ensure success.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Identify various issues that contribute to employee dissatisfaction and deploy measures that are contextual to the region in an effort to create a conducive environment and control attrition.
• Ensuring employee engagement through routine engagement activities in the branches

Internal Process

• Analyze trends and metrics of the region in partnership with the COEs to develop solutions, programs and suggestions for policies
• Address disciplinary cases within the defined TAT and communicate/record incidents as required
• Maintain and ensure all internal and external reporting as outlined by the regulators and internal control functions is timely and accurate.
• Deploy and support various HR activities to ensure all SLAs required to deliver employee experience is met.
• Monitor adherence and completion of processes of Appraisals, Confirmations, PIPs and Promotions within set timelines.
• Track and improve all metrics related to HR activities such as recruitment, training, onboarding, grievance handling and key operational processes
• Statutory Compliance Management for the region. Ensure all HR operations adhere to legal standards.

Innovation & Learning

• Educates and provides HR policy guidance and interpretation
• Identifying training & development needs within the region in collaboration with Central Learning team- through job analysis, development areas from appraisals and regular consultation with Business Managers
• Suggest learning areas to COE and expand training and development programs based on both the region and the individual employee needs through an effective induction and training program.
• Design various programs to ensure pool of qualified trainers pool
• Cultivate professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
• Build a robust HR team equipped with the latest HR knowledge and digital mindset

Qualifications: MBA / PGDBM

Experience :

• 12-15 years of overall experience with core HR experience of at least 8-10 years.

• In a Leadership role for at least 5 years

Location : Noida