Project Manager

About the Company -

Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients’ digital journeys with efficiency and velocity. Guided by our “Engineering to the power of AI” [EngineeringAI] methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. For more information, please go to www.ascendion.com

With Ascendion (www.ascendion.com), you:

• Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering.
• At Ascendion you have high chances of project extension or redeployment to other clients.
• Additionally, you can also share CV of anyone you know. We have a referral policy in place.

About the Role -

Splunk Professional Services (PS) is a growing and dynamic organization which plays a key role in the success of our customers, our employees and our company! Our PS Technical Services Project Managers lead customers, partners and Splunk teams through the implementation of complex projects using a combination of management and technical skills. They are highly organized, strong communicators and have a real passion for driving successful customer outcomes. If you possess the ability to orchestrate and lead all aspects of post sales implementation services, negotiate timelines, handle customer expectations, and foster customer adoption, then this role may be exactly the challenge you are seeking.

Responsibilities

• Lead technical deployment projects from kickoff to close out.
• Create and maintain technical project plans outlining tasks, breakthrough dates and allocation of resources aligned to statements of work (SOW’s).
• Plan and manage resources ensuring all projects meet customer obligations and budget expectations.
• Provide timely and accurate status updates to all customer, partner and Splunk stakeholders throughout the project lifecycle.
• Own and manage technical project escalations through to resolution, and ensure expectations are clearly set with customer and Splunk teams.
• Assist in the development and maintenance of project methodology aligned to PS offerings.
• Maintain and foster Splunk, partner and customer relationships.
• Identify and promote opportunities for Splunk products and services to meet additional customer requirements.
• Maintain up-to-date knowledge of Splunk products, industry best practices, and project management skills through continuous learning.

Required Skills

• 6+ years project management or service delivery management experience, with PMP certification or equivalent preferred.
• Proven experience leading delivery of complex customer projects with cross-functional teams using traditional and agile project delivery methodologies.
• Experience working for a software vendor/SaaS preferred.
• Working knowledge of Splunk or related big data technologies with the aptitude and the drive to learn new technologies.
• Excellent verbal and written communications skills.
• BA/BS preferred in computer science, computer engineering or equivalent work experience.
• Ability to thrive in a dynamic, fast-growing environment while working independently and remotely from other members of your team.
• Critical Thinker, detailed, organized, polished, self confidence and initiator.
• Demonstrate the confidence and interpersonal skills needed to conduct effective executive presentations.