SOC Manager

Penta Consulting are a technology resource solutions provider operating across EMEA. We are currently working with our leading client in the search for a SOC Manager to join their team on a 12 month extendable contract.

Job Purpose:

Direct SOC operations at both tactical and strategic levels, fostering teamwork to achieve high performance and meet the SOC's vision and mission. Oversee the planning and development of SOC roadmaps and service improvements.

Responsibilities:

• Drive operational excellence to achieve SOC goals.
• Lead and oversee the SOC team for efficient performance.
• Track operational metrics, KPIs, and identify improvement opportunities.
• Ensure 24/7 availability of SOC services and resources.
• Coordinate with business and service providers to resolve service issues.
• Manage 24/7 monitoring, analysis, and alerting of security events and incidents.
• Oversee shift rosters, handovers, and logging processes.
• Manage security incident response and escalate to clients as needed.
• Develop weekly/monthly SOC reports with trends and recommendations.
• Formulate and implement capacity plans and budgets.
• Participate in SOC transformation projects.
• Ensure effective management of cyber threats and continuous improvement of SOC architecture.
• Maintain SOC processes, procedures, playbooks, and guidelines.
• Ensure the SOC team is adequately staffed and equipped.
• Lead multiple teams during security incidents.

Knowledge/Skills/Experience:

• 10 years of experience in a global enterprise security service or SOC provider, with at least 5 years in management/leadership.
• Strong leadership and communication skills.
• Understanding of security principles, MITRE framework, threat modelling, and incident analysis.
• Knowledge of security controls for common platforms and devices.
• Technical background in incident response, forensics, malware analysis, development, or system administration.
• Preferred certifications: CISSP, CISM, SANS. Experience with SIEM (e.g., Qradar).
• BSc in Computer Science or related field.

This is a chance to join an exciting team working with a leading customer. Please apply below if interested!