Customer Technical Project Manager

Job Description

As Customer Technical Project Manager you will Define and manage the end-to-end solution technical deliverables, including system level high level design, requirements baseline, release and configuration management, E2E integration, verification and acceptance strategy according to contracted scope.

How You Will Contribute And What You Will Learn

As a Customer Technical Project Manager, you will be responsible for:

• Managing selected complex projects (4G/5G Core/IMS) where Nokia delivers the complete solution as End-to-End owner, or for First-Off and large non-standard or cross-organization solutions, or solutions with 3rd-Party involvement.
• Leading the technical functions: Analysis & Design, Integration, Verification & Validation, Security, Infrastructure and OSS.
• Leading the customer technical negotiations during the implementation period, drives the technical project execution (through different project streams) and provides solutions to eliminate risks.
• Coordinating answers to unresolved technical issues and sets up technical support processes, involving necessary engineering teams when required.
• Verifying he E2E Quality of Service and stability of the solution, ensuring that all project KPI’s are within contract definition.
• Advising on customer network evolution and strives for project up-scopes.
  
  

The projects are executed under Market Unit leadership based on the contracted scope and the CTPM is fully accountable for the technical solution from design and integration up to acceptance and handover to operations reporting to Project Director who is owning the customer contract.

Whenever possible, CTPM is assigned during pre-sales or in the project initiation phase, supporting negotiations with customer.

During pre-sales phase the CTPM defines the technical delivery strategy from requirements gathering until final acceptance and migration, including technical deliverables, tools, and technical governance.

Key Skills And Experience

You have:

• Experience in Telco Core networks area (4G/5G Core/IMS), Cloud/Data Center solutions
• Experience in complex projects with cross domain / E2E technology areas (min 7 years of experience)
• Good understanding of presales aspects like scoping, estimation and risk management
• Ability to take responsibility and coordination and lead technical issues
• Solid understanding in system engineering and integration methodologies
• Understanding of operator business drivers and technology
  
  

If would e good if you also had:

• Able to work and produce targeted results with minimal supervision
• Self-starter - able to demonstrate strong sense of business ownership and leadership
• Motivated by, and committed to meeting challenging individual and team deadlines
• Ability to create order in an unstructured environment
• Strong customer interaction skills
• Experienced in Leading virtual (local/remote) teams in matrix organization
• Excellent written and verbal communication skills in English
  
  

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About The Team

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.