Network Consulting Engineer

Our international defence client is looking for an Incident Resolver/Network Consulting Engineer to work on a long term contract based 5 days per week on site in Mons. The candidate would require an active UK SC or NATO Secret clearance before starting the position.

Skillset:

-MPLS

-OSPF

-Cisco/Nokia

-CCNP

-WAN/LAN

Duties:

Under the direction of ESOC Duty Control Officer or NaaS Senior Service Engineer, the incumbent will perform duties such as the following:

• Act as the focal point to engage with Contractor’s Help desk for incidents related to Networking and Transmission services
• Propose and implement solutions to technical and business challenges in support of services and project managers;
• Day-to-day operation of routing, switching, and wireless infrastructure of local and remote sites;
• Overseeing the incident management process and team members involved in resolving the incident.
• Responding to reported service incidents, identifying the cause, and initiating the incident management process.
• Prioritizing incidents according to their urgency and influence on the business.
• Investigating incidents.
• Managing incident reporting and documentation.
• Handling communications and engage stakeholders related to incidents.
• Investigate and propose long term solutions to re-occurring problems and identify areas for greater efficiency to Line Managers as well as Services and Project Managers;
• Performs other duties as may be required.