Data Scientist, CXO Data Science - (Remote - Canada)

Description

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Data Scientist, CXO Data Science in Canada.

This is a great opportunity to join a fast-paced, data-driven environment focused on enhancing the customer experience through cutting-edge AI and machine learning solutions. As a Data Scientist on the CXO team, you will develop predictive models, ensure high data quality, and create dashboards that empower business decisions. You’ll collaborate closely with cross-functional teams and leverage your expertise to drive impactful insights. This role combines strong technical skills with a strategic mindset, perfect for someone passionate about data and customer-centric innovation.

Accountabilities

• Build and maintain predictive models for forecasting, ticket routing, and customer service optimization.
• Develop and manage a centralized CXO data mart, ensuring high standards of quality and accessibility.
• Create and refine dashboards to track KPIs related to customer service performance, cost efficiency, and revenue.
• Support experimentation, campaign analysis, and implementation of new data science initiatives.
• Partner with stakeholders across teams to ensure alignment between data solutions and business objectives.
  
  

Requirements

• Solid foundation in data science methodologies, including predictive modeling and data visualization.
• Experience in managing data architecture and ensuring data quality across complex datasets.
• Proficiency in tools and platforms like dbt, Airflow, AWS, Python, and GitHub.
• Familiarity with customer service metrics and working knowledge of ticketing data.
• Ability to turn business problems into data-driven strategies with clarity and precision.
• Strong communication skills and a collaborative mindset.
  
  

Benefits

• Competitive salary and top-tier health, dental, and life insurance coverage
• Company-matched retirement savings plan
• 20 vacation days per year, plus unlimited sick and mental health days
• Up to $1,500 annually for wellness and professional development
• Work-from-anywhere policy for up to 90 days in eligible countries
• Access to vibrant Employee Resource Groups and inclusion programs
• Regular company-wide wellness days
  
  

Jobgether hiring process disclaimer

This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.

Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.

Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.

If you are among the top 5 candidates, you will be notified within 7 days.

If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.

Thank you for your interest!