IT Support Engineer ( Dispatch)

𝐀𝐏𝐏𝐋𝐘 𝐍𝐎𝐖!

𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞: IT Support Engineer (Dispatch)

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Ljubljana, Slovenia

𝐖𝐨𝐫𝐤 𝐌𝐨𝐝𝐞: Onsite

𝐉𝐨𝐛 𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰:

We are seeking a dedicated and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for providing on-site technical support, maintaining hardware/software, and ensuring seamless IT operations for our users.

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

Provide first-level and second-level technical support to end-users.

Troubleshoot hardware, software, and network issues on-site.

Install, configure, and maintain desktops, laptops, printers and other peripherals.

Manage user accounts and access rights in Active Directory.

Support Windows OS, Microsoft Office Suite, and other business applications.

Document technical issues and solutions for future reference.

Coordinate with remote IT teams for escalated support tasks.

Ensure compliance with IT policies and procedures.

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

Proven experience in a similar IT support or helpdesk role.

Strong knowledge of Windows OS, Microsoft Office, and basic networking.

Experience with ticketing systems and IT service management tools.

Excellent problem-solving and communication skills.

Fluency in English and local language.

Ability to work independently with minimal supervision.