Chief Digital Inclusion Officer

Job Type:

Full-Time

Location:

Remote

Reporting to:

CEO

About Us: 

Nexus Inclusion is focused on building technology to enable inclusion. We want to make the world digitally equal to everyone regardless of their ability or background.

Job Summary:

The Chief Digital Inclusion Officer (CIO) is a senior executive responsible for leading and executing the company's strategy for inclusion, diversity, and digital accessibility, with a significant focus on product development in a SaaS environment. The CIO collaborates with cross-functional teams, particularly in product, design, and engineering, to ensure that all digital products are inclusive, and meet the needs of a diverse global user base. In addition, the CIO leads inclusive product development to create a world enabled by technology.

Main Responsibilities:

• Develop and lead the company’s inclusive product development and inclusion strategy, ensuring it is aligned with the overall business goals and directly impacts development roadmap.
• Champion the integration of inclusive design into all areas of the business.
• Advocate for inclusion at the executive level, driving a culture that prioritizes diversity, inclusion as core components of the company’s innovation strategy.
• Lead efforts to integrate inclusion principles into every stage of the product development lifecycle (PDLC), from ideation and design through development, testing, and release.
• Lead product management, UX/UI design, and all teams to ensure all new products and features are built with enabling inclusion, focusing on user-centred design that benefits all users.
• Collaborate with product owners to create roadmaps that prioritize inclusive design.
• Build, lead, and mentor a cross-functional team of inclusive specialists, inclusive designers, and product developers focused on building digital solutions.
• Provide strategic guidance and career development support to team members, fostering a culture of innovation and collaboration in driving inclusive-focused product development.
• Promote a proactive approach to continuous learning and improvement for team members, encouraging them to stay ahead of accessibility trends and evolving standards.
• Ensure that all SaaS platforms and digital products comply with international accessibility standards, such as WCAG 2.1/2.2, Section 508, and ADA, and prepare the company for future regulatory changes.
• Develop and maintain accessibility policies, guidelines, and documentation to support product teams in consistently meeting accessibility requirements.
• Ensure DEI initiatives are tightly aligned with product development goals, making sure that products are created by diverse teams who reflect the needs of a broad and inclusive customer base.
• Set measurable DEI goals and track progress, ensuring the company makes tangible progress in fostering a diverse, equitable, and inclusive workplace.
• Implement processes for gathering user feedback from diverse groups, including individuals with disabilities, to ensure that product inclusion challenges are addressed and user needs are met.
• Represent the company as an industry thought leader in inclusion at conferences, events, and forums, driving conversations around product development that is inclusive for all.
• Build partnerships with inclusion advocacy groups, contributing to the broader conversation on inclusive product development in the SaaS industry.
• Stay ahead of emerging trends, technologies, and best practices in accessibility and inclusion, ensuring the organization is a leader in digital innovation.

Required Skills & Qualifications:

• Proven experience in leading and managing cross-functional teams, preferably in inclusion, design, or product management roles.
• Strong leadership skills with the ability to inspire, mentor, and guide team members toward achieving strategic goals.
• Experience in building and scaling inclusion functions within a fast-paced SaaS or technology-driven environment.
• Proficient in web technologies (HTML, CSS, JavaScript) and accessibility standards (WCAG 2.1, ARIA, etc.).
• Knowledge of technologies (screen readers, voice recognition software, alternative input devices, etc.).
• Ability to explain technical issues and best practices to non-technical stakeholders.
• Strong presentation and training skills
• Hands-on experience in conducting accessibility audits, developing remediation strategies, and ensuring compliance in SaaS platforms. 
• Ability to assess complex digital environments and identify inclusive challenges and opportunities for improvement.
• Strong analytical and problem-solving skills to drive inclusive solutions that are both practical and scalable.
• Demonstrated experience in managing large-scale projects, ensuring on-time delivery and alignment with strategic goals.
• Ability to manage multiple priorities, timelines, and stakeholder expectations in a dynamic SaaS environment.

Other

All applicants must be currently eligible to work in Ireland without any restrictions

What we offer

• Fast growing startup with an inclusive first approach 
• We finish early on Fridays!
• We do not do pizza parties we reward staff for their hard work
• Quarterly team off site day
• Competitive salary
• 20% bonus on go live
• Yearly bonus based on performance
• Company shares scheme awarded yearly 
• 25 days annual leave + plus we close over December holidays 
• We believe technology is an enabler, so you get a new laptop and home setup that suits you