Talent & Culture Coordinator

Job Description

Toast is recruiting on behalf of this company for a Talent & Culture Coordinator to join their Business Operations team. Reporting to the VP People & Business Operations, this role supports a culture of creativity, collaboration, and high performance through essential HR and operations coordination. This position is ideal for someone who is highly organized, values inclusivity, and is eager to contribute to meaningful employee experiences.

Responsibilities

• Coordinate the end-to-end recruitment process: post job openings, source candidates, conduct initial screenings, schedule interviews, respond to applicant inquiries, complete reference checks, and support hiring panels.
• Manage onboarding logistics: prepare welcome packages, organize onboarding schedules, handle IT and Finance requests, and facilitate access and equipment needs.
• Contribute to employer branding through website updates, public-facing collateral, and handbook maintenance.
• Maintain and organize internal policies, assist with contract updates, and ensure accurate documentation across HRIS and Google Drive.
• Support compensation practices, including annual salary benchmarking and group benefits administration.
• Coordinate employee programs such as education & wellness allowances, vacation policy, and offboarding procedures.
• Oversee time-off tracking, statutory holiday coordination, and holiday closure communications.
• Plan and execute team-building and recognition initiatives, including DEIB-focused activities, milestone celebrations, and member events.
• Administer and analyze employee feedback channels, including surveys and data reporting.
• Assist with calendar coordination, company-wide event scheduling, governance activities, and vendor relations.
• Support internal communications and deliver research insights to inform employee engagement and operational strategies.
  
  

Requirements

• Minimum 1 year of experience in human resources, communications, operations, administration, or a related field.
• Proficiency with tools like Slack, Google Suite, Asana, and HRIS systems.
• Strong organizational and communication skills, with a detail-oriented and proactive approach.
• Experience in data collection and analysis, with the ability to develop and present findings effectively.
• Enjoys working collaboratively and values honest, constructive feedback.
  
  

Benefits

• Flexible remote work within Canada, with supportive work hours aligned with Pacific Time.
• Inclusive culture with a commitment to DEIB and employee well-being.
• Access to comprehensive group benefits, education and wellness allowances, and vacation entitlements.
• Opportunities to grow within a purpose-driven and values-aligned organization.
• Application Review
  
  

Submit your application, including your resume and cover letter, through our online portal. Our team will carefully review your qualifications and experiences. We take pride in responding promptly, so if your application aligns with our current opportunities, you’ll hear back from us with next steps. Your journey with Toast begins here, and we’re excited to see what you bring to the table!

• Vetting Call
  
  

If your application is successful, we’ll schedule a vetting call with a member of the Toast team. This 30-45 minute informal conversation is designed for us to get to know you better and assess your skills. Be prepared to discuss your past projects, the challenges you’ve tackled, and the impact you’ve made. This is your chance to shine and show us why you’re a great fit for the roles we offer.

• Profile Creation
  
  

Once you’ve impressed us in the vetting call, we’ll create an unbiased profile that highlights your experience while minimizing common biases. Instead, we focus on your skills, industry experience, and the impact you’ve made. This way, your profile reflects your true potential and accomplishments.

• Client Submission
  
  

After crafting your unbiased profile, we submit it to our trusted clients. We work closely with these clients to ensure they understand the value you bring. Throughout their interview process, we remain by your side, providing support and guidance. Our goal is to help you navigate the hiring process smoothly and confidently, ensuring you have the best chance to secure a role that fits your skills and aspirations.