Business Analyst

Job Title: Business Analyst

Skills: Dynamics 365, Smart IQ (Intelledox), IAM.

Duration: 12 months

Location: Canberra (open for remote)

Start Date: 1st July 2025

Key Duties and Responsibilities

Reporting to the Director - Enterprise Platforms and Project Manager/s (as applicable), the Business Analysts will work with IT project and internal resources, SMEs, business stakeholders, and vendors with duties including, but not limited to:

• Business analysis and business solution design
• Development of high-level, detailed, functional, non-functional requirements, user cases, and scenarios
• Analysis and mapping of business processes, user pathways, and information flows
• Acting as the conduit between business stakeholders, project teams, and IT resources to deliver outcomes
• Contribution to continuous improvement activities across IT

Experience - mandatory for all submissions:

• The candidate MUST have a minimum of 5 years delivering business analyst services for government programs and/or projects (federal or state)
• The candidate MUST have demonstrated experience in technical writing producing high-quality documents including requirements, guidelines, process maps, and procedures
• The candidate MUST have highly developed communication skills including prioritisation, problem-solving, and relationship building
• The candidate MUST have business analyst certification (relevant industry standards)
• The candidate MUST have experience delivering solutions supporting legislative changes
• The candidate MUST have experience delivering change for vessel safety (road, air, maritime) or other applicable regulatory functions

Desirable criteria;

Experience - depending on the project allocation:

• The candidate SHOULD have experience delivering analyst-related activities related to incident, emergency, or first responder management
• The candidate SHOULD have experience developing or providing input into business blueprinting or other detailed non-technical outcome-focused overview documentation
• The candidate SHOULD have experience facilitating scrums with project teams using Azure DevOps to capture deliverables and outcomes
• The candidate SHOULD have experience developing business solutions using Dynamics365, SmartIQ (previously Intelledox), HTML forms, identity management services, portals