Senior Duty Manager

We have a very exciting new position available for a SeniorDuty Manager in the Kilkenny Ormonde Hotel.

Objective Of The Role

Reporting to the Operations Manager, the Senior Duty Manager will oversee the running of key functions in the hotel, as well as supporting the General Manager.

Key Duties And Responsibilities

• Oversee the operations of the Hotel.
• Ensure quality and standards are met consistently.
• Anticipate guest needs, and proactively manage their expectations.
• Assist with the management of the hotels daily operations, ensuring delivery of exceptional guest service from each department.
• Ensure prompt resolution of customer issues.
• Have full knowledge of the hotel and all departments.
  
  

Requirements

• Previous Duty Management experience in a busy property
• Have the ability to manage a large and demanding Hotel operation on a daily basis to include: Conferencing, Weddings, Bars and Restaurant
• Excellent communication skills.
• Excellent attention to detail
• Ability to lead a team
• Exceptional Customer Service
  
  

Benefits Of Working With Kilkenny Ormonde Hotel

• Free Membership of Ormonde Leisure Club
• Meals on duty
• Progressive Training
  
  

We are an equal opportunities employer.

Please apply with your CV and cover letter.

Job Types: Full-time, Permanent

Application Question(s)

• Are you over the age of 18 years old?
• Are you available to work Mid-Week & Weekends?
• Do you have 1 to 2 years experience in this role or similar?
• Are you eligible to work in Ireland?
  
  

Work Location: In person

Reference ID: KOHDM2021