Operations Analyst | Crypto

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 18.1 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.

MultiBank.io is the regulated cryptocurrency exchange under MultiBank Group, offering a user-friendly platform for instant, secure trading including Bitcoin, Ethereum and more. As we expand our offerings in the cryptocurrency space, we are seeking an Operations Analyst to join the team.

Role Overview

As an Operations Analyst, you’ll assist in managing digital asset movement, exchange funding, and reconciliation. This role is ideal for someone with crypto operations knowledge and Fireblocks experience (preferred but not mandatory).

Responsibilities

• Support wallet-to-wallet transfers and exchange funding activities.
• Monitor wallet activity using Fireblocks and perform transaction reconciliations.
• Work with finance and compliance to ensure accurate records.
• Help configure and monitor alerts for unusual wallet behavior or transaction issues.
• Log all fund movements and assist in reporting for regulatory and internal purposes.
• Assist with onboarding wallets, labeling, and transaction tagging.
• Collaborate with senior analysts on streamlining back-office workflows.
• Escalate operational exceptions and participate in root cause analysis.
• Maintain documentation for exchange APIs, account credentials, and transfer logic.

Qualifications

• 1–3 years of experience in crypto or fintech operations.
• Fireblocks experience preferred.
• Strong process discipline and attention to detail.
• Familiarity with crypto wallet infrastructure and exchange mechanics.
• Basic experience in reporting tools and data tracking.

Why Join Us?

• Work with an industry-leading global financial institution.
• Competitive salary and comprehensive employee benefits.
• Opportunities for professional growth and career advancement.
• Collaborative, inclusive, and dynamic work environment.
• Commitment to innovation and professional excellence.

Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance