Business/HR Support Associate

About the Job

💡 Allegis Group is the fourth largest staffing company in the world, headquartered in Baltimore, USA. It comprises specialist operating companies that support a wide array of industries. With more than 12,000 employees across 400+ offices globally, we’ve been delivering exceptional service since 1983. Today, we’re proud to be the largest privately owned staffing company worldwide, consistently outperforming competitors and delivering on our promises.

🌍 Our EMEA region focuses on our brands—Actalent, Aston Carter, and TEKsystems—enabling a diverse offering of staffing and services solutions. It's also our fastest-growing region, with a network of 14 offices.

👤Business Support Associate (BSA) – Germany

At Allegis Group, the Field Support Group (FSG) plays a pivotal role in managing internal and external staff, delivering contractor care, and ensuring a seamless experience post-placement. This includes onboarding, offboarding, compliance, contract management, and payroll support for AÜG workers.

We’re looking for a proactive, strategic BSA to join our team in Germany—someone confident, capable of driving change, and ready to take ownership of day-to-day business operations.

Key Responsibilities

🔹 Employee & Contractor Lifecycle Management

• Manage onboarding/offboarding processes in line with legislation
• Coordinate offer letters, contracts, background checks, and orientation
• Maintain records, ensure payroll accuracy, and administer benefits
• Drive compliance in all documentation and changes

🔹 Customer Support & Business Guardianship

• Act as the go-to contact for queries, building strong relationships
• Proactively manage operations and implement process controls
• Contribute to strategic planning and regional knowledge sharing
• Analyze and improve workflows, advise on compliance, perform audits

🔹 Leadership

• Independently identify and lead process improvements
• Support and manage FSG projects with an eye on scalability
• Demonstrate leadership potential aligned with regional growth goals

Candidate Profile

✔ Strong personality and initiative

✔ Interest in full business operations

✔ Skilled in cross-team and international collaboration

✔ Organized, self-directed, and deadline-oriented

✔ Proactive mindset with problem-solving strengths

✔ Flexible, adaptable, and responsive to change

✔ Big-picture thinker with long-term vision

✔ Comfortable working solo when needed

✔ Fluent in German and English

Required Skills & Experience

📌 Experience in relationship and task coordination

📌 Background in customer support or HR administration preferred

📌 Familiarity with German labor law, Freelancers, and AÜG

📌 Proficiency in Microsoft tools, PeopleSoft (Oasis/HR) a plus

📌 High attention to detail, even under pressure

📌 Discretion and professionalism with sensitive information

📌 Solid understanding of onboarding, benefits, and customer service