Product Executive - Emirates Holidays

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a [Job Title] and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.

As a product executive, you will support the Emirates Holidays product team to develop innovative products, which generate demand and high levels of conversion. Provide actionable research findings to meet the needs of the changing marketplace.

In This Role, You Will

• Assist product manager in the planning, implementation and execution of product initiatives in line with the key goals and objectives of the business. Produce ROI reports, post campaign analysis and extract key learnings to aid future campaigns.
• You will be supporting for building and managing strong relationships with allocated suppliers/destinations (hotels, DMCs, attractions, transportation providers, tourism boards, etc.), ensuring optimal commercial terms, product quality, and seamless integration across our product portfolio. You will drive supplier performance, product innovation, and strategic collaborations that align with business goals and customer expectations.
• Actively seek feedback throughout the campaign/selling period from source markets/distribution channels to identify issues and opportunities associated with optimizing sales and conversion associated with product offering.
• Effectively manage the product administration and support requirements of the business.
• Provide helpdesk/product support by identifying handling issues, incidents and requests, diagnosis and resolution where possible. Communicate appropriately and in an effective and timely manner to requests to ensure business impact is minimized.
• Provide support to the training department with destination training material to ensure employees have the required material to become product experts and optimize sales.
• Create internal sales briefs for campaigns and new product initiatives in conjunction with product manager. Participate in regular meeting with the commercial and contracting teams to obtain feedback and support with respect to the promotion of products in the market.
• Support the production of all promotional material i.e. websites, microsites, brochures, flyers, tacticals (digital or print) to meet market specific timelines and requirements.
• Assist product manager in regular market research and analysis by monitoring trends and presenting key findings to support the Emirates Holidays products.
• Actively support and attend internal and external events and training opportunities.
• Develop and maintain strong mutually beneficial, working relationships with both internal and external stakeholders.
• Efficiently support product and sales queries from operations/front line to maximize conversion and turnaround times of quotes/bookings.
  
  

Qualification

To be considered for this role, you must meet the below requirements:

• 12 years of schooling or equivalent.
• Experience in the travel or leisure industry.
  
  

You'll Have An Edge If You Have

• Qualification in leisure/tourism related subjects would be advantageous.
• Previous experience in a product development is preferred.
• Knowledge of Microsoft applications
• Knowledge in handling booking systems
  
  

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide.

Discover what it’s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: www.emirates.com/careers.