Senior Specialist People Operations

As part of the Delivery Hero Network, talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 1,500+ employees, 4 million users, 15,000+ brands and 400,000 daily orders, we are just getting started!

Job Description

Provide the delivery of proactive and flexible people services by providing relevant and appropriate people support to the executive team, managers and employees, whilst driving best practices and ensuring compliance with all company procedure, policies and employment legislation.

What’s on Your Plate?

• Aim to constantly improve people operations service delivery with excellent customer service by identifying challenges and recommending opportunities for improvements, constantly thinking outside of the box in terms of solutions
• Trusted Business Partner to the executive team. Coach and support local leadership team in identifying and managing people interventions to improve business performance, to build initiatives and programs which drive the business agenda as aligned with the corporate strategy
• Act as a people advisor, providing coaching and advice in people related questions, policies, procedures and legislation
• Deliver ongoing people operations projects and employee engagement activities
• Recommend, implement and update policies and integrated processes in order to ensure relevant people operations services and consistent standards of employment
• Partner closely with the People Operations Centers of Excellence to drive the implementation of key people processes and projects with the local team
• Secure clean and trackable employee data using the people systems to provide managers information and reporting on people related data as required to support people related decision making
• Keep up to date on people operations policies and procedures with relevant legislative changes and act as an expert in labour law
  
  

Qualifications

• University degree or equivalent (preferably in Human Resources)
• Minimum of 5 years progressive work experience in the generalist field of HR. Last 2 years minimum on Managerial Level
• English fluent (written and oral)
• MS-Office skills, Workday experience is advantageous
• Strong written and verbal communication skills. Uses tact and diplomacy to exchange information and address sensitive issues
  
  

Additional Information

As part of the talabat team:

• You have the opportunity to be based in our specially designed collaborative work space in City Walk.
• You will also experience exciting opportunities for professional and personal growth and recognition.
• Monthly talabat credit to spend in the app, however you want
• Parental leave
• Working with the team, building the fastest-growing, largest and most valuable network of online food ordering services.
• Our colleagues at talabat come from every corner of the globe, working in diverse, cross-cultural teams.
• Enjoy fresh fruits, cereals, beverages, tea, and discounts at our Everyday Roastery cafe next door
• Take a break in our wellbeing room, music room or take in the views of the Dubai Downtown Skyline on our roof terrace!
• Sponsored healthcare and gym membership