Human Resources Generalist

JOB PURPOSE:

The Human Capital Generalist serves as a strategic enabler and operational backbone for the Human Capital team. This role is designed to support the delivery of HC initiatives by optimizing internal processes, enhancing team capabilities, and ensuring seamless coordination across all HC functions. The Generalist will act as a connector, problem-solver, and process champion, enabling the HC team to focus on strategic priorities and deliver high-impact outcomes.

KEY ACCOUNTABILITIES:

Team Enablement & Operational Support

• Act as the central point of coordination for HC team activities, ensuring alignment and timely execution of deliverables.
• Streamline internal workflows, templates, and documentation to improve efficiency and consistency across HC functions.
• Support the implementation and continuous improvement of HC systems, tools, and platforms (e.g., HCIS).
• Maintain and update shared knowledge bases, SOPs, and internal toolkits for the HC team.

Project & Process Management

• Track progress of key HC projects and initiatives, ensuring milestones are met and risks are flagged early.
• Facilitate cross-functional collaboration within the HC team and with other departments.
• Support data collection, reporting, and analysis to inform decision-making and performance tracking.

Capability Building & Communication

• Design and deliver internal capability-building initiatives for the HC team, including onboarding, training, and knowledge-sharing sessions.
• Maintain and evolve internal knowledge bases, SOPs, and best practice repositories.
• Support leadership in developing team competencies and succession planning strategies.

Generalist Support

• Provide expert-level support across core HC functions, including policy development, employee relations, and organizational design.
• Advise HC leadership on process improvements, compliance risks, and workforce trends.
• Act as a mentor and coach to junior HC team members, fostering a culture of collaboration and excellence

QUALIFICATIONS, EXPERIENCE AND SKILLS:

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Advantage to have a Master degree or a certification in Human Resources (e.g. CIPD, PHR, etc.)
• Minimum 10 years of relevant experience in Human Resources, Human Capital with at least
• Minimum 4 years in positions with managerial/leadership responsibilities
• Experience supporting cross-functional HR teams or centers of excellence
• Experience with HRIS platforms and data reporting tools
• Understanding of HR processes across the employee lifecycle
• Excellent organizational and time management skills with the ability to manage multiple priorities
• Strong attention to detail and commitment to data accuracy
• Ability to analyze data and generate insights to support decision-making
• Strong written and verbal communication skills
• Ability to build trust and collaborate effectively across teams and levels
• High level of discretion and professionalism in handling confidential information
• Adaptable, resourceful, and resilient in a fast-paced environment.
• Continuous learner with a growth mindset and a passion for enabling others
• Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).