People Operations Associate

What is the role about?

At Bitvavo, we believe that exceptional employee experiences fuel high-performing teams and bold company growth. As a People Operations Associate, you’ll help lay the foundation for a seamless and scalable employee experience, supporting the core processes that keep our people operations running smoothly and effectively.

In this role, you’ll be a key partner in delivering high-quality support across the employee lifecycle, from onboarding to offboarding and everything in between. You’ll respond to employee queries with care and precision, manage day-to-day HR administration, and contribute to cross-functional People projects that drive operational excellence.

This is a fantastic opportunity for someone early in their career who’s eager to learn, grow, and build deep expertise in People Operations. You’ll be joining a collaborative, fast-moving team where curiosity, ownership, and attention to detail are celebrated—and where every day is a chance to make a real impact.

How will you make an impact?

• Support the handling of HR queries related to employee lifecycle (pre-onboarding, contracts, benefits, visa, leaves, data changes, etc.), working towards prompt resolution in line with defined SLAs
• Collaborate with other members in the People Team to execute cyclical HR processes and services with a focus on employee experience and data integrity
• Assist in facilitating a seamless onboarding process for new hires, ensuring they receive all necessary resources and information
• Work closely with members of the People Team (People Business Partner/Advisor, Talent Acquisition) to resolve queries and escalate when necessary
• Support the maintenance of core HR processes and help communicate these to stakeholders and employees
• Assist with data accuracy maintenance and support monthly reporting to People Business Partners
• Contribute to various program pillars based on interest and development goals (Performance and reward, culture, L&D, process optimisation, organisational design)
  
  

How will you be successful?

You’re naturally collaborative, curious, and energised by helping others thrive. You bring a positive, can-do attitude to everything you do and genuinely care about creating a great experience for your colleagues. Whether you’re solving a problem, answering a question, or improving a process, you understand that every detail matters—and every contribution makes a difference.

In addition, you will bring the following skills and experience:

• 1-3 years of experience in HR or People Operations, ideally in a fast-paced, dynamic environment and preferably in a tech or scale-up setting
• Sound knowledge of Dutch Employment Law and affinity with administration, process management and employee lifecycle processes
• Expert prioritisation skills and strong problem-solving abilities; you can easily handle multiple tasks at the same time while maintaining a high degree of accuracy and attention to detail
• Excellent written and verbal English communication skills and strong interpersonal abilities
• Experience with HRIS systems (such as Personio), EOR services, or ticketing systems (such as Zendesk) would be advantageous, as would experience in regulatory/fintech industry, international environments, or with creating policies and procedures
  
  

So if you're someone who rolls up your sleeves, stays calm under pressure, and keeps things moving even when the pace picks up, don’t hesitate to apply—your next big step might be with us!

Bitvavo does not accept resumes from staffing, search, or recruitment firms without a signed agreement. If you send us a resume without such an agreement, we may contact the candidate directly without any obligation whatsoever and no fee of any kind will be paid should we hire the candidate.

Benefits

We care about our people. That's why we have a broad range of benefits to support them mentally, physically, and in their career growth. And an extra holiday for your birthday, just for fun.

• Flexible well-being budget
• Training and development budget
• Competitive package
• Hybrid working
• Pension scheme
• 26 days holiday leave
• Internet allowance
• Mental health support platform