Human Resources Operations Specialist

Who we are.

Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.

Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.

Because Every Worker Matters.

The Role

Senior Associate / Specialist, Human Resource

The role will reside in the Human Resource Department and support the organisation’s HR operations and recruitment functions. The incumbent will work closely with HR Business Partners and the Recruitment team to ensure the smooth execution of HR processes, contribute to talent acquisition efforts, and act as a key point of contact for HR-related matters across designated departments.

Responsibilities

• The Senior Associate / Specialist will partner with HR Business Partners to support departments in areas including staff recruitment, contract management, onboarding and offboarding processes, payroll and benefits administration, claims processing, and overall HR operations.
• Act as the first point of contact for assigned departments on HR-related matters, providing timely assistance and clarification on HR policies, processes, and queries in coordination with the HR Business Partner.
• Support the HR team in the execution of recruitment-related projects such as organising career fairs, managing job postings, coordinating with internal stakeholders and external vendors, and contributing to employer branding initiatives.
• Assist in exploring and evaluating advertising channels and partnership opportunities to enhance talent outreach and sourcing efforts.
• Contribute to the continuous improvement of HR workflows and processes, ensuring operational efficiency and a positive employee experience.

Job Requirements

• Diploma or Degree in Human Resource Management or a related discipline. Fresh graduates are welcome to apply.
• At least 2 years of relevant experience providing HR administrative support and/or handling recruitment activities.
• Strong communication and interpersonal skills, with the ability to collaborate across teams and engage effectively with stakeholders.
• Able to work independently while being a reliable and supportive team player.
• Meticulous and detail-oriented in executing HR processes and managing employee data.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Process-driven with the ability to identify workflow improvements and suggest practical solutions.
• Experience with SAP or SuccessFactors systems will be an added advantage.

Other Information

• Estab: Permanent
• Job Type: Full-time
• Work Location: One Marina Boulevard