Project Manager

Project/ Program Manager (Retail Banking)

Skills: Project Manager, project with budget size of $10 to $20 million, Retail Banking, Tech and non-tech stakeholders' management, JIRA. Confluence, Excel advance skills

Job Summary

We’re looking for a Project/ Program Manager (Retail Banking) to support our team in Singapore. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you.

Responsibilities:

Project Management and Governance

• Manage a portfolio of complex initiatives that impact one or across business, technology, and enterprising to drive project success.
• Manage all aspects of Digital project and program engagement for retail mobile banking platform from planning, resources planning and budget, change management, risks and issues, ensuring timely delivery and minimal disruption to business operations.
• Prepare overall implementation plan taking inputs from all stakeholders including technology, business, operations, regulators, etc., and co-ordinate execution by respective owners.
• Ensure that projects are proceeding according to scope, schedule, budget and quality standards.
• Manage the day-to-day project activities, including chairing project management working committee meetings and facilitating steering committee meetings.
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
• Develop and present business cases with a consulting mindset, providing strategic recommendations for system upgrades, replacements, and process improvements.
• Ensure compliance with banking regulations and technology risk management standards.

Stakeholder Management

• Manage project stakeholders, e.g., escalation, expectation, conflict, scope changes.
• Manage relationships with stakeholders and ensure teams work in a collaborative environment.
• Manage stakeholders' expectations through governance processes.
• Deliver appropriate and effective executive level communication.
• Understand interdependencies between technology, operations and business needs.
• Own and manage project scope, timelines, risks, and budget, ensuring clear communication with stakeholders at all levels.
• Pitch and present project strategies, updates, and impacts to senior management and key stakeholders.
• Work closely with cross-functional teams, including IT, compliance, operations, and product teams, to ensure alignment with business goals.
• Identify dependencies and proactively mitigate risks that may impact project deliverables.

Requirements:

• Project Management Certification, Lean /Six Sigma (e.g. PMP, Prince2, Agile or equivaent) is preferred
• Experienced of having direct responsibility for project with budget size of $10 to $20 million.
• 8+ years of experience in retail banking, and exposure to banking, product, operations, and process.
• Excellent client-facing. Executive level communication skills with excellent written and verbal communication and presentation skills with the ability to convey complex information clearly and concisely to both technical and non-technical stakeholders
• Experience in full end-to-end project management in a lead role and/ or Background in Business analysis or experience in an agile Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc.
• Proficient in excel and project management tools (e..g JIRA. Confluence, Excel advance skills). Technical domain expertise is an advantage, but at minimum is tech-savvy.
• Understanding of technology and operational processes across functions in the bank.
• Leadership qualities, including the ability to motivate and inspire cross -functional team to achieve project objectives.
• Ability to managing multiple priorities simultaneously and perform well under pressure and tight timeline
• Exceptional organizational and coordination abilities. with a keen eye for detail and a track record of delivering projects on time and within budget

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries