Senior Business Intelligence Analyst

CRVCID No. 687561

This is a Recruitment Pool for Fixed Term Full Time appointment until 31 December 2026 with the possibility of extension(s) and/or permanency.

To seize this exciting opportunity, are you…

• Someone who thrives on analysing complex data to uncover insights and drive critical business decisions?
• A natural problem solver who can tackle organizational challenges and transform them into practical solutions?
• Passionate about putting your analytical mindset to work while building strong relationships with diverse stakeholders?
• Enthusiastic about working in an innovative, dynamic team environment with cutting-edge technology?
• Someone whose superpower is making complex information digestible, whether through the written word, visual digital representations, or face-to-face conversations?
• An expert at steering complex projects to success, whether you're planning timelines, managing resources, or coordinating diverse teams?
  
  

Role Overview: The Senior Business Intelligence Analyst role, part of the Data and Digital function of the SHOC, is responsible for designing, planning, and implementing data analysis and research in relation to health-specific business intelligence. Successful candidates will undertake complex analysis across the system, liaising with multiple stakeholders to understand and translate business requirements into technical specifications to inform and enable Executive decision-making.

Function Overview: The Data and Digital function within SHOC aim to enable the SHOC with subject matter experts to implement the concept of real-time data-driven proactive decision making. Through the utilisation of current and future digital platforms, Data and Digital leads the delivery of real-time business intelligence solutions and adhoc reporting which enables holistic expedient visibility of patient flow performance.

Directorate Overview: The State Health Operations Centre (SHOC) focuses on improving the coordination and efficiency of patient transport services and establishing new functions to manage the demand on emergency departments and ease system pressures. SHOC aims to improve the patient experience and outcomes by providing system-wide situational awareness and oversight of demand pressures to highlight issues and facilitate a coordinated response where required.

The SHOC will bring together key functions from across the health system to operate in greater coordination and synergy to manage safe and efficient patient flow. These functions include patient transport services; call taking, triage and dispatch (St John WA); virtual emergency care; and establishing situational awareness of demand and pressure across health service providers and St John WA by ensuring collective system-wide access to data, analysis and predict analytics capability.

The SHOC will also facilitate quick stand up of an incident management or health emergency operations centre as required.

Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector.

Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour.

Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):

• 12% employer contributed superannuation into a fund of your choice. For further information click here.
• Access to salary packaging arrangements
• Professional Development Opportunities and Study Leave/assistance
• Flexible working arrangements
• Flexible leave arrangements
  
  

Selection Criteria: Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au).

For Further Job Related Information: We encourage you to contact Michael Hodgkins, ICT Principal Project Officer, State Health Operations Centre (SHOC), on (08) 6376 0570.

If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Application Instructions: Applicants are requested to apply online (www.jobs.health.wa.gov.au).

Applicants are advised to write a statement addressing the selection criteria in no more than 2 - 3 pages and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements. These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until 31/10/2026.

WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.

WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds, and vehicles.

WA Health is committed to growing the Aboriginal workforce as a part of WA Health’s Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position. Aboriginal people are encouraged to apply.

Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted.

LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.