Technical Support Engineer (SCADA/PLC)

About Avanceon

At Avanceon, we’re not just engineering solutions — we’re transforming industries. With a global footprint and a deep focus on automation, control systems, and digital transformation, we empower businesses in Oil & Gas, Utilities, Infrastructure, and Manufacturing to elevate performance, reduce downtime, and optimize operations.

Our core strength lies in our ability to deliver cutting-edge services in electrical engineering, SCADA/PLC systems, IT integration, and business strategy. We take pride in creating solutions that deliver measurable business outcomes and long-term value.

Your Role: Technical Support Engineer (SCADA/PLC)

We're seeking a motivated and technically sound Technical Support Engineer to join our dynamic team in Doha, Qatar. This role will involve hands-on service delivery, technical troubleshooting, and customer interaction for our deployed SCADA & PLC systems. You will act as a frontline technical representative, offering support both remotely and on-site, and ensuring smooth operational performance for our high-profile clients.

This is a growth-oriented position with clear career progression towards a Team Lead role, involving leadership of technical projects and mentoring junior engineers.

What You'll Do

🔧 Execute Technical Support & Service

• Deliver technical support and maintenance services for SCADA/PLC systems across various industries.
• Handle field support operations, system upgrades, and optimizations.
• Troubleshoot system issues and provide timely resolution through remote access or site visits.
  
  

📊 Enhance System Reliability

• Evaluate installed bases and recommend system enhancements.
• Identify process improvements to reduce downtime and boost system sustainability.
  
  

🧠 Technical Consulting & Reporting

• Understand client needs and provide solutions aligned with their business goals.
• Document all interventions and support activities.
• Liaise with internal teams and OEM vendors for issue resolution.
  
  

🛠️ Be a Part of Continuous Innovation

• Participate in the design and deployment of automation upgrades.
• Support data-driven improvements, including root cause analysis and failure prevention strategies.
  
  

Who You Are

🎓 Education:

• B.E. / B.Tech in Electrical, Electronics, Mechatronics, or Computer Systems Engineering
  
  

💼 Experience

• 3–5+ years of hands-on experience in I&E maintenance, technical support, and SCADA/PLC project execution.
  
  

💡 Technical Skills

• Proficient in SCADA platforms (AVEVA System Platform, Plant SCADA, Power SCADA Operation).
• Expertise in PLC systems (Schneider M580/M340, Siemens S7 series, legacy systems).
• Strong grasp on client-server architectures, databases, OPC communication, and system integration.
• Familiarity with maintenance methodologies (preventive, predictive, RCFA, MTBF, etc.).
• Understanding of utility systems: HVAC, Drainage, Power Distribution, and Infrastructure Controls.
  
  

🌍 Soft Skills & Requirements

• Excellent interpersonal and communication skills (English fluency is essential).
• Bilingual communication is a plus.
• Proactive problem-solver with ability to prioritize in dynamic environments.
• Willingness to travel frequently to client sites across Qatar.
  
  

Why Join Avanceon?

✔ Work with industry leaders in automation and digital transformation

✔ Dynamic and collaborative work environment

✔ Continuous learning and professional development

✔ Fast-track career growth into leadership roles

✔ Exposure to high-impact regional projects in Oil & Gas, Utilities, and Infrastructure