EL1 UX/UI Designers

The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for multiple UX/UI Designers with a strong background in user-centered and accessible design, with experience creating responsive, intuitive digital interfaces.

12-month initial Labour Hire contracts with further 12-month extensions offering open market hourly rates.

This is a hybrid position offering 2 days working from home, with the remaining 3 on site. 37.5-hour work weeks. These roles will be based in Geelong.

Your responsibilities will include:

• Gather and evaluate user requirements, in collaboration with product and business owners.
• Conduct business, provider and participant engagement activities to maximise opportunities to codesign the requirements and outcome of each project. This includes changes to processes, systems, people and information.
• Illustrate concepts using storyboards, process flows and sitemaps.
• Design wireframes and prototypes both low and high fidelity (mobile and web).
• User research including usability testing.
• Facilitate co-design workshops to generate and iterate ideas with various stakeholders
• Capture and analysis of data related requirements in collaboration with business analysts.
• Achieve agreement and the formal sign-off of requirements by stakeholders and governance groups as required.
• Influence project documentation to support the UI/UX requirements definition, e.g. Requirements
• specifications, process maps, service design artefacts, functional and non-functional requirements,
• change management implications, data and reporting considerations.
• Produce deliverables in accordance with project schedules.

About you

• Proven UI/UX Design Experience Demonstrated experience designing intuitive, accessible, and engaging user interfaces across system platforms.
• Proficiency in Design Tools Expertise in tools such as Figma, Sketch or similar with the ability to create wireframes, prototypes, and high-fidelity designs.
• User-Centered Design Approach Strong understanding of use-centered design principles including user research, user persons, journey mapping and usability testing.
• Collaborative Mindset Experience working with cross-functional teams including developers, product owners, and stakeholders to deliver design solutions.
• Communication Skills Strong verbal and written communication skills, with the ability to clearly articulate design decisions and rationale.
• Problem-Solving and Critical Thinking Ability to translate complex problems into elegant, user-friendly design solutions backed by research and data.

Desirable criteria

• Government or Public Sector Experience Understanding of digital service standards, policy contexts, and accessibility obligations relevant to Commonwealth agencies (i.e. WCAG mcompliance).
• Experience with Design Systems Ability to apply and contribute to design systems to ensure consistent, scalable and accessible experiences across large CRM platforms.
• Service Design Exposure Familiarity with end-to end participant and provider journeys, and the ability to map or optime service experiences in complex, multi-channel environments.

APPLY

Submit your resume, or for further information please contact [email protected]

Desired Skills and Experience

* Proven UI/UX Design Experience Demonstrated experience designing intuitive, accessible, and engaging user interfaces across system platforms.
* Proficiency in Design Tools Expertise in tools such as Figma, Sketch or similar with the ability to create wireframes, prototypes, and high-fidelity designs.
* User-Centered Design Approach Strong understanding of use-centered design principles including user research, user persons, journey mapping and usability testing.
* Collaborative Mindset Experience working with cross-functional teams including developers, product owners, and stakeholders to deliver design solutions.
* Communication Skills Strong verbal and written communication skills, with the ability to clearly articulate design decisions and rationale.
* Problem-Solving and Critical Thinking Ability to translate complex problems into elegant, user-friendly design solutions backed by research and data.
Desirable criteria
* Government or Public Sector Experience Understanding of digital service standards, policy contexts, and accessibility obligations relevant to Commonwealth agencies (i.e. WCAG mcompliance).
* Experience with Design Systems Ability to apply and contribute to design systems to ensure consistent, scalable and accessible experiences across large CRM platforms.
* Service Design Exposure Familiarity with end-to end participant and provider journeys, and the ability to map or optime service experiences in complex, multi-channel environments.