Project manager

About the Company

The candidate has experience in:

• E2E project management & contract partnership
• digital flow analysis and follow up of tech teams
• risk management (PARP)
• product management/marketing
• IT and security knowledge - frequent interaction with ITS and IT security officer
• SME segment in the merchant sector
• Acquiring/banking/payment
• Process models – Visio & ARIS tools
• Language: English + Dutch (preferred) + FR

About the Role

Tasks:

• Marketing: create and deploy the product pages and documentation
• Follow up pilot, perform the evaluation and take corrective action based on feedback of support, partner and clients – organize and lead the service meetings
• Perform the follow up of the launch with all stakeholders (partner, support, sales, IT)
• Answer questions from clients/support, manage incidents, take corrective action
• Prepare and send communications internally and externally
• Follow up the IT deliverables, participate in the testing and validate
• Follow up and finalize the risks review process (PARP)
• Answer to specific RFP questions

Required Skills

Experience in E2E project management, digital flow analysis, risk management, product management/marketing, IT and security knowledge, and familiarity with process models.

Preferred Skills

Language proficiency in Dutch and French is preferred.