(Contract) Senior Executive/ Assistant Manager - Remittance and Project

Provide smooth and efficient operation support to the cash remittance team and part take in the UAT for the SWIFT ISO20022 project.

Functional

Co-ordinate and provide effective back-office support, not limited to the followings:

1. Transaction Processing:

• Initiate and process remittance transactions (e.g., SWIFT, local payments) accurately and within established timelines.
• Verify the completeness and correctness of remittance requests, including account details, payment instructions, and documentation.
• Ensure all transactions (outward and inward) are processed accurately and timely and in compliance with set procedures, controls and guidelines.
• Ability to perform an effective and accurate dual controls role on transaction

2. Transaction Reconciliation:

• Reconciliation of position with agent banks and internal GL accounts

3. Compliance and Documentation:

• Ensure compliance with Standard Operation Procedures (SOP), sanctions screening and regulatory requirements.
• Maintain proper records of transactions and related documents for audit purposes.

4. Coordination and Communication:

• Liaise with internal teams and counter-parties to resolve discrepancies in remittance requests.
• Communicate with stakeholders to confirm instructions or clarify details when necessary.

5. System Usage:

• Utilize remittance processing systems and tools for data entry, validations, and approvals.
• Perform daily reconciliations of processed transactions against system records.

6. Risk Mitigation:

• Identify and escalate potential risks or unusual transactions to the compliance team.
• Ensure all transactions meet the organization's risk management policies.

7. Reporting:

• Generate and share daily/weekly transaction reports with relevant stakeholders.
• Monitor and track pending transactions to ensure timely completion.

(II) SWIFT ISO Project UAT Support:

1. Requirement Analysis:

• Review business requirements and functional specifications to understand system functionality.
• Collaborate with stakeholders to identify test objectives and acceptance criteria.

2. Test Case Development:

• Develop detailed test cases and scenarios for remittance system functionalities, including edge cases.
• Ensure test coverage for all aspects of the remittance lifecycle, including initiation, processing, and settlement.

3. Testing Execution:

• Conduct functional, regression, integration, and performance testing on remittance platforms.
• Validate system outputs against expected results, including compliance checks and error handling.
• Support User Acceptance Testing (UAT) by coordinating with end-users, preparing test environments, and resolving reported issues.

4. Defect Management:

• Log and track defects using a defect management tool, providing detailed descriptions and reproduction steps.
• Work closely with project team to troubleshoot and resolve issues.

5. Documentation and Reporting:

• Document test results, test plans, and test execution reports.
• Provide regular status updates to project managers and stakeholders.

6. Compliance and Security Testing:

• Verify that the remittance system adheres to compliance and data security regulations.
• Ensure proper validation for data encryption, transaction limits, and audit logs.

7. Others

• To carry out any other duties as directed by the Company Management
• Respect HL Bank’s culture and play an active role in the communities

Education/ Qualification

• Diploma level and above

Experience and Requirements

• Prior experience in banking, especially in the area of cash remittance and SWIFT, would be preferred.
• Meticulous and with great eye for detail
• Independent, self-motivated and team player
• Strong time management, organizational and follow up skills
• Ability to troubleshoot issues and suggest process improvements.
• Contract tenure is for 1 Year, any renewal/ conversion will be subjected to performance of individual and discretion of department.