Application Support Specialist

Role Summary:

As a Senior IT Infrastructure Administrator in a large-scale, 24x7 operational environment, you

will play a critical role in ensuring the stability, security, and performance of the organization’s

core IT infrastructure. This position requires deep technical expertise and a hands-on

approach to managing middleware platforms, system configurations, and integration layers

that support business-critical applications.

Key Responsibilities:

• Setup, configure, and manage Identity Management Systems including Red Hat SSO

(Keycloak) integrated with government identity platforms.

• Deploy and maintain web runtimes like Tomcat, Jetty, Node.js (PM2) for running

enterprise and micro front-end applications.

• Collaborate with development teams to ensure middleware compatibility with apps

developed in Java, TypeScript, Python, PHP, and Rust.

• Support front-end teams using Angular, Nuxt.js, Flutter to ensure optimized integration

and deployment pipelines.

• Manage relational and NoSQL databases including Oracle, PostgreSQL, and log

aggregation systems using the EFK Stack.

• Administer container orchestration platforms like Rancher (Kubernetes) and CI/CD

pipelines using GitLab and security tools like Veracode.

• Configure and monitor Kafka as the core messaging system for high-throughput, event-

driven architectures.

• Administer KrakenD API Gateway to manage secure, scalable API traffic.

• Maintain Redis caching layers and integrate CacheFly CDN to optimize content

delivery and performance.

• Deploy and configure Apache HTTPD and Apache Reverse Proxy for application routing

and security.

• Monitor infrastructure and application layers using tools like WhatsUp Gold, and

troubleshoot across system boundaries.

• Ensure consistent adherence to UX design guidelines including internal design

systems and Material Design.

• Support and maintain application workloads across Hyper-V and Red Hat Enterprise

Linux (RHEL) virtualized environments.

• Work closely with security and operations teams to meet DevSecOps and compliance

requirements.

Technical Competencies:

• Identity Management: Red Hat SSO (Keycloak), OpenID Connect, SAML2, OAuth2,

Integration with UAE PASS or similar digital identity platforms.

• Web Runtimes: Apache HTTPD, Apache Reverse Proxy, Tomcat, Jetty, PM2, NodeJS.

• Programming Support: Understanding of Java, Python, PHP, TypeScript, Rust.

• Frontend Integration: Experience supporting Angular, NuxtJS, and Flutter-based

deployments.

• Databases: Administration and tuning of Oracle, PostgreSQL; log aggregation using

EFK (Elasticsearch, Fluentd, Kibana).

• DevSecOps & CI/CD: Hands-on with GitLab pipelines, Kubernetes (Rancher), image

security scanning (Veracode).