Junior CRM Manager

Company Description

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 600+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

Job Description

We are seeking a motivated Junior CRM Manager to join our team! In this role, you will be responsible for driving CRM campaigns that engage and retain players through multiple channels, working closely with cross-functional teams to ensure successful execution and optimization.

Responsibilities:

• Plan, execute, and monitor CRM campaigns across email, SMS, push notifications, and in-app messaging
• Utilize gambling-specific CRM platforms to manage player lifecycles and automate retention workflows
• Collaborate with content, product, and design teams to deliver timely and engaging campaigns
• Analyze campaign performance and player data to optimize targeting strategies and customer journeys
• Support A/B testing and segmentation initiatives to enhance campaign effectiveness
• Assist in developing bonus and reward strategies tailored to player behavior
• Ensure all CRM activities comply with regulatory requirements across different jurisdictions
  
  

Qualifications

• 1+ year of hands-on CRM experience, preferably in iGaming, betting, or other fast-paced consumer industries
• Familiarity with CRM platforms such as Optimove, Salesforce, FastTrack, or similar
• Strong understanding of communication channels including email, SMS, and push notifications
• Solid knowledge of customer segmentation, retention KPIs, and campaign logic
• Comfortable working with player behavior data and campaign metrics
• Excellent organizational skills with the ability to manage multiple campaigns simultaneously
• Detail-oriented, proactive, and collaborative mindset
• English proficiency (B1-B2)
  
  

Nice to have:

• Experience in iGaming industry
  
  

Additional Information

We offer:

• Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance.
• Vacation: 20 working days.
• Paid sick leave
• Learning Coverage
• Team Building programs
• Mental Health Programs
• Sport coverage
• Medical insurance, dental coverage